The Snapshot

Why did you look for a contractor?

Replacement of 3 leaky toilets.

Why did you choose this particular contractor?

Most reasonable bid and good online reviews.

How do you feel about the results?

Awesome.

If a friend asked you for a referral, what would you say about this contractor?

I’d absolutely recommend him and I will use him myself for any kind of plumbing needs.

The Full Scoop

I couldn’t believe it. When I bought this house, all 3 toilets were leaking.

First, I picked out replacement toilets at Home Depot. I chose low-flow, high-efficiency toilets, taller than the ones that were here. I decided to go with a higher-dollar toilet because I knew it would last longer. These are all Kohler, which I know is a very good product.

After that, I got installation quotes from 3 plumbers. Ferguson Plumbing LLC offered the most reasonable bid and also he had good reviews.

Replacing all the toilets only took him about 2 hours altogether. He did a fantastic job, including taking away all the old toilets to the dump for me.

Everything’s working fine, and I haven’t had a bit of problem since then. I’d absolutely recommend him and I will use him myself for any kind of plumbing needs.

What advice would you give to other homeowners based on your experience?

Pick the toilet(s) out yourself, so you know exactly what you’re getting. I recommend going to Home Depot or Lowe’s, like I did.

Consider the height of the toilets. Taller toilets are more comfortable as we get older.

Check the efficiency rating. It’s listed very plainly.

Look at the cost … but keep in mind that durability is the main thing.