Turf Rescue Haslet, TX, 76052

May Grand Prairie TX

Overall

Work Description: Landscape Design/Install

Comments: Turf Rescue did a great job with my landscaping needs. They were very communicative and professional. Their prices are very reasonable and they made my yard look beautiful.

michael Arlington TX

Overall

Work Description: Landscape Repair

Comments: Arrived on time did a wonderful job cleaned up all the mess. Explain to me what I need to do to keep my lawn looking good and was very nice.

Sandy Arlington TX

Overall

Work Description: Landscape Design/Install

Comments: Mr Bill and crew did an outstanding job replacing my front yard bushes. They completed the job quickly completing all that we discussed. They even did a great job cleaning up. I love the look of the new bushes.

Rod Fort Worth TX

Overall

Work Description: Junk Removal

Comments: Did a great job. Price was fair and work was done quickly.

Linda Euless TX

Overall

Work Description: French drain

Comments: Excellent service and professionalism! Provided more than expected! Highly recommend.

Matt Fort Worth TX

Overall

Work Description: Yard, bush, and tree branch haul off

Comments: Turf rescue did a fantastic job. They were quick, efficient, and reasonably priced. Thank you!

Troy Keller TX

Overall

Work Description: Flagstone patio

Comments: Quality work completed in a reasonable time with a fair price

Sarah Fort Worth TX

Overall

Work Description: Pavers and Texas Black Rock Install for Side Yard

Comments: I had Bill and two crew members do an install on my side yard yesterday and I love it! They finished the job in half a day and I added plants and solar ground lights by the evening and the transformation is spectacular!

Holly Fort Worth TX

Overall

Work Description: Front yard landscaping

Comments: Working with Bill was a great experience! He comes with a wealth of knowledge, which made the entire process stress free. His communication before, during & after the installation has been top notch.
I’m so pleased with the final outcome, I will be hiring him again to complete my backyard. High recommend!!🙌🏼

Cindy Bedford TX

Overall

Work Description: Replace sod in backyard and correct downspout drainage issue

Comments: Bill was doing work in my neighborhood and I asked him to take a look at my backyard. Bill made several suggestions to improve the look of my yard as well as addressing 2 downspouts that would flood my yard during heavy rain.
Bill and his crew did an excellent job replacing my non-existent St. Augustine yard with zoysia sod. It looks fantastic! I had him replace the mulch in flower beds. He also dethatched and aerated my front yard and it’s already looking better than it has in years past. Bill is easy to work with and I hope to be able to use Turf Rescue in the future.

Regan Keller TX

Overall

Work Description: Stone stepping path, landscaping, and space clean up with decomposed granite

Comments: Great job and customer service! Bill was easy to work with and completed the job in a timely fashion.

Travis North Richland Hills TX

Overall

Work Description: Landscaping, Tree Replacement and Flowerbed Edging

Comments: Sorry for the lengthy review just want to give an honest review and the facts about my 2nd experience with Turf Rescue.

This was the second job I was going to have Bill do for us. He did such a great job on the first job, you can find the first review I posted on here below. This time around Bill was paid the 1st half deposit on 4/2/24 with expectation he would start within the next week or so (like the first job). Tuesday 4/9/24 I texted Bill asking how much the rain we had gotten would delay his start with no response back. On Monday 4/15/24 I sent a follow up text to Bill asking when he thought he could start. He responded that he could start this week just not sure which day. He did not show up nor did he send any communication. On Monday 4/22/24 I sent a follow up again asking when he thought he could start and no response. So I tried to call with no answer. So I sent a follow up text about being concerned that it had been a month since we paid our 1st half deposit. He then responded that the rain had him delayed that he would have to start on Saturday and that he is doing the best he could and that I could have my deposit back it would not be a problem. I responded that I understand rain can delay things that I think it’s fair that I have only reached out once a week for an update. Monday 4/29/24 I texted Bill again after not hearing him for a week asking if he could start this week and no response. On Tuesday 4/30/24 I sent Bill another text asking for a start date and no response so I called again a couple hours later an no answer. He did text about an hour after I called saying he would call back shortly that he was covered in mud which I replied with no problem! On Wednesday 5/1/24 I sent another text to Bill saying he never called me back yesterday like he said. After he didn’t respond I called him twice with no answer. He then texted me back saying he would start this week and I replied thanks I just ask for communication if something prevents starting this week. On Monday 5/6/24 I texted Bill again since he had not started asking for a start date that weather looks clear all week. He didn’t respond so I called and couple hours later with no answer and he texted that he was working and would call back. On Tuesday 5/7/24 I texted Bill again stating that he never called me back and asking him to please call
me. He texted back that he was coming this week and asked for pictures of the trees that he was replacing so I sent him the pics. Did not hear from him all week so I texted him Friday asking what the plan was and no response. At this point my wife jumped in and tried to call from her phone with no answer then texted him that we needed the job down by the end of next week or we expect our money back the following day. He responded that this has nothing to do with our deposit it’s rain and that 98% of his customer understand and that money is not a problem because he makes almost $1M a year (if that much why is a deposit required if you can’t commit to a start date for over 6 weeks) So my wife replied back stating she appreciated his response he has been difficult to get a hold of and that weather has been great this week and asked for a start date and that we would like a start date defined today 5/7 or we wanted to make arrangements to get our deposit back. Bill replied that he has responded to all my texts that no one else is complaining and that the delays are because of rain that he wasn’t sure she understood. My wife replied what date can you start. Then Bill replied better yet let me send you your money what number can I Zelle it to. I will give Bill credit he did send our money back after we waited for 6 weeks. Bill does an exceptional job with the work (no issues at all the first job he did for us) when he does the job but as you can see something else is going on that he doesn’t communicate and can’t commit to a start date (contract work, bigger jobs, better paying jobs - who knows). During these 6 weeks we had some rain but had plenty of clear days / weeks the job could have been started and finished. We were given 3 start dates one as early as 4 weeks earlier. Again just wanted to be honest and transparent about my experiences so everyone is aware that is looking into Turf Rescue. There is another site he sends for reviews after he completes a job and I think you can post pictures there, I put a review after the first job and will add another about this experience there too with pictures of the communication and everything so all can see. Bill’s work is excellent when he does the job but as you can see he is extremely difficult to get a hold of if your job isn’t priority.

UPDATED 5/27/24
I will rebutte what Bill said. I’ll start with the positives. The guy is amazing at what he does and has a decent price. He killed our first job, amazing but… Look at his reviews and responses to reviews they’re all in line. I don’t know any “client” that calls a landscaper and laughs and jokes about a review that the landscaper has. Bill lacks communication doesn’t matter if it’s raining or sunny. If you want that, hire him, If you don’t, don’t, they’re a dime a dozen you’re fine trust me. I can tell you there are people out that there that give you dates, answer when you call and don’t require a deposit until they actually have a start date!

Amazing how someone is trying to discredit your business but is so out of touch that they do not even realize how ridiculous they look and sound. We have had the 6th wettest spring on record in North Texas. Anyone who lives here knows that. March and April alone were ranked #3 as the wettest two months on record. And yes, 99% of my clients are aware of that. They have actually called me and texted me with understanding about the rain and how much we have had. Realizing that i must be ridiculously behind. Travis clearly does not get it for whatever reason. Does he live in North Texas?? He also clearly doesn't realize that this book of a review makes him look ridiculous to my customers who have read it. Have had a few call me about talking about how ridiculous this person is. Every job we do is in line in terms of when proposals are signed and deposits are received. That is how you respect all of your customers. And yes i do have almost a million dollar company because i run my business the way you are supposed to. He says if i have almost a million dollar company why is a deposit required to do a job. Again, laughable. He has no clue about being self-employed because companies who do millions per year require a deposit of half down and the balance upon completion. This is how you keep a firm schedule and weed out the people who really want work done and ones who don't. I offered to give him his money back during the monsoons we were getting and he declined. Finally his wife called asking for a firm date for when we would start which i could not do because of the constant rain so i told her i thought it was better if i just returned their $2k deposit and that is exactly what i did on the spot. I did a job in his subdivision last week and told the customer about his frustrations about us getting to him and he even thought it was totally ridiculous knowing how much rain we have had. I do my best always to communicate and most of my great reviews are based on that exactly. He has left this same complaint on the BBB site where I have an A rating as well. I think it is funny how some people think they are hurting you when they are actually looking ridiculous themselves. This is exactly an example of that. I even called the BBB and they are considering removing the review because i offered to return his money the first time and he declined and then the second time i just told them i am giving you your money back which his wife accepted. He goes through this lengthy timeline of a review and then even admits i tried to return his money and he declined. Then after all of that says, I give Bill credit for returning our money. LOL. LOL. Hilarious. I am glad all of my customers who are reading this are getting a good laugh. In closing, I am not going to let anyone try to take me down with nonsense like this. I did the best i could in the horrible rainy circumstances and all of my clients are aware of it. This is the only person who complained. Anybody with half a brain knows how rain affects a landscape company. I continue to get great reviews and always will because I take care of my clients, respect them and love what i do. Good luck Travis. This is not working in your favor.

Scott Arlington TX

Overall

Work Description: Re-sodding back yard, cleaning side yard

Comments: My back yard was a complete mess. I reached out to Bill and he was timely in his response, came out, and gave a great price. Even after shopping around, there wasn’t anyone who would do the quality of work that he/his team did at the price they did. They even went above and beyond by solving the mess that the side yard was. I highly recommend Bill and his team. Easy to work with, excellent communication, and did a dang good job.

Theresa Grand Prairie TX

Overall

Work Description: Landscape Design/Install

Theresa Grand Prairie TX

Overall

Work Description: Replaced all grass in front yard.

Comments: Overall a GREAT job!!

Sid Bedford TX

Overall

Work Description: French drains

Comments: Great work at a great price. Bill was very informative of what was needed to fix the issue. I would highly recommend him.

Travis North Richland Hills TX

Overall

Work Description: Backyard landscaping and French drain installation.

Comments: Bill was amazing to work with. For the landscaping around the pool we chose the rocks and let Bill handle the design and it looks amazing, totally transformed our backyard. He also upgraded a drain I had on the side of the house and added an additional to help with drainage. Due to the weather during installation we got test out the French drains he installed immediately and they kept the side of my house from turning into a lake. I am already talking with him about other projects we want completed (side of house and front flower beds).I recommend Bill and his team to anyone looking for landscaping, rock work, drainage, etc.

Paul Flower Mound TX

Overall

Work Description: New grass, Tree rock borders, misc landscaping.

Comments: Bill and his crew transformed our backyard into a lush oasis around our pool. The name of Bill’s business, “Turf Rescue” is fitting for our before backyard and the transformation they made! We were impressed with Bills expertise and using them to implement what we desired, but far exceeding our expectations. It was so refreshing to have worked with a true professional of his industry.

It was such a pleasure working with the Freemans. Great Great people. It makes me feel so good when clients recognize my company's hard work and dedication. We do our best to bring to life our client's dreams and expectations. Thanks again. Bill

Daniel Irving TX

Overall

Work Description: Redoing the front yard

Comments: Couldn’t believe how great it looks, they are real professionals , will use them again in the fall

Barrett Dallas TX

Overall

Work Description: New flowerbeds

Comments: Bill and his team at Turf Rescue cleared out my flower beds and completely transformed them with new mulch and a multitude of plants and flowers. I gave Bill carte blanche on the plants and design and he delivered a great product. Thanks Bill.

Keith Grapevine TX

Overall

Work Description: Yard edging, planting, pavers

Comments: Bill and team did wonderful work! The landscape decisions and quality of work, communication, and overall experience was top notch!

Ryan Roanoke TX

Overall

Work Description: Landscape Repair

Comments: If you're reading this review. I'd like to express the great work performed on my yard. The owner Bill is extremely knowledgeable on all aspects of landscaping and very personable. The long pole in the tent, if you're looking for quality work in short order Turf Rescue has you covered!

Ryan B.

David North Richland Hills TX

Overall

Work Description: Landscaping gardens

Comments: Did a excellent job very pleased with the final results

Lauren Keller TX

Overall

Work Description: Yard leveling and construction cleanup

Comments: Bill and his crew were professional and fast. Bill took time to understand what we needed and set clear expectations. We will be returning customers!

Melanie Arlington TX

Overall

Work Description: Sod installation

Comments: Quick reply , knowledgeable and efficient. Bill and his team did our front and backyard quickly and bill is so pleasant to work with. Our grass in front was pretty much gone and now it looks great !

Alexanderd Flower Mound TX

Overall

Work Description: Stump Removal

Comments: Reasonable pricing,
on time and good work.
Highly recommended.

Jim Arlington TX

Overall

Work Description: Christmas Lights

Comments: Bill did a great job at a very reasonable price! He was very professional and I would highly recommend him! <<

Bill Arlington TX

Overall

Work Description: Christmas Lights and Gutter Cleaning

Comments: Great work from this team on the first several projects of working at my home.

Chris Fort Worth TX

Overall

Work Description: Sod front yard w Zoysia

Comments: My initial interaction with TR was very positive. I was given a bid that I accepted and the work was done in a timely manner. I was given instructions on how to water for the following three weeks which I followed as instructed. At the end of three weeks, I was told that the lawn would be fertilized as I guess three weeks is time for the sod to take hold. I communicated with TR and was told it was too hot to fertilize and if they did, the sod would burn. It made total sense and was told when it was a bit cooler that would be done. I also mentioned an area and sent pictures to TR about a very small area that did not seem to be growing at all. TR told me no problem, they would.bring a few pieces of sod to replace that area which I was thankful for. The problem is, TR has NEVER shown up to complete the work. The contract says “payment upon completion “ … well I paid in full but the work has never been completed. I was told I “had not been forgotten “ and it would be done. It has not been done… I must have been forgotten. The contract in the part of Turf Rescue has not been fulfilled and that is very disappointing. I am starting to get bids on my back yard for sod and sadly, I will not ask Turf Rescue for a bid.

UPDATE 1/7/23
This is absolutely false. The "timely manner" was the installation of the sod, and yes, that was done in a timely manner as I stated. The notification that the lawn was fertilized, is not true; I was NEVER notified of this. If it was, please tell me how this was communicated to me? Turf Rescue had an opportunity to make the situation right by doing what they said they would do, fertilize. Normally, a company would leave some kind of notification that they had been by and completed the work. Turf Rescue's assertion that they notified me is absolutely not true. The contract HAS NOT been fulfilled and if it has as they say, please let me know how I was notified.

#1 We absolutely did fertilize Mr.George's lawn and this was communicated. He was not home when we fertilized which only took a few minutes. The very small area of grass that he is referencing was actually just fine. My team and myself observed the area in question and the grass was in good shape. I think it is interesting how he says in the first line of his review that the work was completed in a timely manner but later in his review he says it was not. It is exactly why i make sure i reply when people do this because people like to exaggerate and lie about situations to get people to believe them or whatever their angle might be. The contract was fulfilled and he is completely aware of that. We take care of our customers fully. It is why we have been in business for 30 years and why we are consistently busy with work.

Richard Flower Mound TX

Overall

Work Description: Landscape Design/Install

Comments: We spent over $30,000.00 on landscaping with Turf Rescue in May of 2022. To be fair, Bill has wonderful ideas. The issue is that he will NOT honor his warranty! We had several plants and trees die in the first couple of weeks after planting. We agreed with Bill to wait until it cooled down before replacing the dead plants. We started contacting Bill in October so he could get us on his schedule. We were told by him that he was really busy and would get back to us. This never happened! We have several texts and emails from Bill stating that he would honor his warranty and there would not be any issues. Fast forward to March 2023, I called him, he did not recognize my number, but texted back that he was in a meeting. I gave him our address again so as he said, so he could swing by and see how many plants he would need. Since that time we have not heard from him at all. I've sent a few texts that were never answered. Bottom line is, as long as you owe him money he'll stay on top of things, but as soon as he has to replace any plants he becomes a ghost! Don't trust him.
Rick Reeder

I made it very clear like i do with all of my clients that it is imperative to hand water new plant material excessively for the first three weeks. The sprinkler system is not sufficient when you first plant. The specimen need to be watered all the way through. This is exactly what was stressed to him. Even before we completed the work the plants installed in the front yard were not being watered and i had to tell him again that in order for the warranty to be applicable you must water. If something dies and i remove the plant and it is bone dry the warranty does not cover that. It covers plants that just die for whatever reason but were taken care of. I did come back to inspect the dead plant material so that is the first thing that is not true. That is when i observed plants that died of lack of watering. And no i do not always recognize someone's number calling me 6 months after we complete a job for them. I talk to and do work for hundreds of people. Rick is the exact reason that i hate doing warranties because you always have people who want to abuse it. Then when they don't get their way and they are the actual one who is at fault here comes the bad review with exaggeration and fabrication. My reviews are stellar because we do great work. I stand by my warranties and normally never have to return to replace plant material because 98% of my clients are responsible and know how important it is to water when plants are acclimating to a new environment.

Sandra Roanoke TX

Overall

Work Description: Sod installation

Comments: Very happy with Turf Rescue’s service! Bill and his team worked expertly. My grass looks fantastic!

Ryan Fort Worth TX

Overall

Work Description: Landscape Design/Install

Comments: Excellent service! I called turf rescue and they came within 24 hours to give me the quote for resodding my front yard. I did some more research and decided to go with them. Called and they had me on the schedule within the week and began by filling up and grading the entire front yard . Treated for a grub infestation, and installed the new sod all within a few days . Excellent work, even better customer service will definitely recommend them!

Lana Fort Worth TX

Overall

Work Description: Sod installation

Comments: Very happy with the professional installation they did a great job. Showed up when they said finished in a timely manner. Would highly recommend this company.

Ann Katherine Fort Worth TX

Overall

Work Description: Drains to prevent flooding

Comments: I am pleased with the work Bill and his team completed. They got the job done in the time stated and communicated with me through the process. I plan to use Turf Rescue again.

Pat Fort Worth TX

Overall

Work Description: Sod installation

Comments: Truly professional service. On time. The project follow thru and follow up exceeded our expectations!

Paul Southlake TX

Overall

Work Description: Lawn Aeration

Comments: October 26, 2022-Never showed up nor did he return my text and call.

Absolutely not true. I spoke to him and expressed to him that we do not do maintenance when i returned his call for this request.

Amy Flower Mound TX

Overall

Work Description: Landscaping

Comments: I purchased a tree in remembrance of my dad, who died earlier this year. I could not find anyone who would plant it for me. Bill was able to pick it up, transport it to my house, and plant it on short notice and did a great job. He was pleasant to deal with, efficient, and my tree looks great. The cost was reasonable. I will definitely call Turf Rescue again if I have landscaping projects.

Cynthia Arlington TX

Overall

Work Description: Landscape Design/Install

Comments: Turf rescue did a beautiful job on our front lawn. We are very happy with the finished product. They used the best plants and grass, and built a great stone retaining wall for a problem area next to our driveway. I would highly recommend using Turf Rescue for any landscaping job. We have the prettiest lawn on the block now!

Joette Haslet TX

Overall

Work Description: Landscape Design/Install

Comments: I highly recommend Turf Rescue! Bill listened to the type of design ideas we had and exceeded our expectations! He and his team did an excellent job. Dedicated and hard working and fairly priced.

ed Fort Worth TX

Overall

Work Description: Landscape Repair

Comments: They were prompt, did an excellent job
More than I expected. I would highly recommend them.

Cory Fort Worth TX

Overall

Work Description: Minor Grading or Resloping

Comments: Great job I had Turf Rescue put in drainage and stain my fence, they were very thorough and reasonably priced. All work completed same day. I’ll be coming back for more work from them. Thanks.

Ray Bedford TX

Overall

Work Description: Minor Grading or Resloping

Comments: Bill accommodated my schedule. Listened to my needs and gave valued advise on how to achieve my goal.

Wilbert Keller TX

Overall

Work Description: Landscape Replacement

Comments: Bill and his crew did a fantastic job of removing and replacing our old landscape. He was extremely communicative through the whole process and his vision for design is excellent. Would highly recommend Turf Rescue.

Adam Arlington TX

Overall

Work Description: Minor Grading or Resloping

Comments: Bill and his crew did an amazing job!! Communication was great and prices were very reasonable! I’d recommend turf rescue to anyone who needs a yard makeover.

Brooke Fort Worth TX

Overall

Work Description: Landscaping

Comments: Bill and his team were knowledgeable, speedy, and efficient! They did a great job filling a hole that came after flooding. Would recommend.

Roger Arlington TX

Overall

Work Description: Minor Grading or Resloping

Comments: Prompt, to the point and excellent work at the exact price quoted. Very customer focused! Will recommend to my friends and family. Great Job done just right!

J Fort Worth TX

Overall

Work Description: Paver work

Comments: Failure to communicate, failure to follow through……. Bill will waste your time saying he’ll show and never does.
Prices are decent but not worth the hassle.

Have no idea who this person is. I guess it is exactly why this person did not leave their full name or any other information.

john d Grand Prairie TX

Overall

Work Description: Landscape Design/Install

Comments: Love my new yard. Can't wait to send pictures. Would highly recommend. Very professional crew.

Ray Roanoke TX

Overall

Work Description: Landscape Design/Install

Comments: Good service, good communication, excellent product. The follow up with weed control and dead spot replacement really made a difference for me.

Jamie Arlington TX

Overall

Work Description: Landscape Design/Install

Comments: Bill and crew were great! We love the work they did. :)

Abraham Euless TX

Overall

Work Description: Design quote, backyard remodel

Comments: Had an appointment they didn’t show up for. Took off work early and not even a call, text or email. I called them an hour to tell them that we had an appointment and all they said is that they were running late on a job - didn’t even apologize for waisting my time. If they’re that unreliable and inconsiderate before even starting a job, I couldn’t imagine trusting them with a $30-$40K project.

Pamela Fort Worth TX

Overall

Work Description: Landscape Design/Install

Comments: Bill and his team are excellent! Awesome from start to finish with design and install of backyard landscaping around a new pool. I do not hesitate to recommend Turf Rescue to anyone considering a landscape project. Cost efficient, timely, and exceeded my expectations. Best contractor experience!

Wilson Allen TX

Overall

Work Description: Patio Installation

Comments: Turf Rescue did a wonderful job on our paver patio Installation. Bill is a very talented guy. He Will be installing another walkway for us in the fall. Thanks again for your hard work.

Cindy Fort Worth TX

Overall

Work Description: Shrub Replacement

Comments: Very Responsive. Excellent communication. My husband and i were very impressed. This guy knows design and implementation. He is very busy but he gets the job done. Very happy and we recommend Bill to everyone.

Demarius Keller TX

Overall

Work Description: Landscape Replacement

Comments: Bill did an outstanding job on replacing our builder grade landscape. We just bought our home in November and we were tired of not being able to enjoy our yard. Bill's design and vision for our property was absolutely beautiful.

Christina Keller TX

Overall

Work Description: Palm trees

Comments: Literally dropped off 2 7 foot palm trees in my back yard and determined at that time he wasn’t able to plant them, said we needed some work done to the area first. Ok no problem, was given a quote and were told his guys would be back the same day to do some sprinkler work so the area would be dry and ready to be prepped for upcoming work. No one ever came back. Over the course of a week we repeatedly asked when he would be coming out to finish the work, no answer. I finally called a week later, just trying ti find out if he will be able to complete the work or do I have to find someone new he told me I’m on the schedule but doesn’t know when, others have booked before me?!? Uhmmm ok, can you just tell me when and are my palm trees ok laying in a bed of rocks until then?! Unable to give me any info regarding when they are coming over but in the schedule. Ok. She asked why he’s not responding to us asking literally every day for a week when he will be completing his work his response was that he is busy at work around loud machines…so you too busy to respond to your customers over the course of a week? Basically he didn’t like me asking him about his lack of communication and said I’m being hostile 😂
Just tell me you are too busy and I’ll move on, that simple.

This lady did not even hire my company. The guy who installed her pool hired us to do the work. When we showed up with the Palm trees their backyard was flooded because they had a serious drainage issue in their backyard. I told her husband who was a very nice guy that the palm trees would die if they were installed in this water that was a foot in depth. I also explained to him there was no way we could do the work in foot deep water. It would need to dry out and they would need to get their drainage issue fixed first. He absolutely agreed. He went inside to tell his wife and she flipped. Not dealing with someone yelling and screaming like a maniac. I called the guy who hired us to do the work and explained to him what happened. He apologized to me and also explained to me she was a huge problem during the pool build and was a huge reason why it took them so long to finish.

Adriana Fort Worth TX

Overall

Work Description: Did not follow through

Comments: Unprofessional and absolutely unreliable he came sprayed my yard gave me estimate and I gave him the job I text him few times for the written proposal he reassured me that he would be sending it, thing he never did, I am very disappointed not only with Turf Rescue but with his owner Bill which seem like a nice person just not professional or trustworthy of his word, won’t be getting any company from networx or recommend networx for the unreliable companies they allow in their system.

Anne Southlake TX

Overall

Work Description: Landscape Design/Install

Comments: WOW! What a great experience. Bill responded promptly, told me exactly what it would cost and how long it would take. He arrived as promised and brought healthy, beautiful plants.

The job went quickly and his crew was very conscientious.

I am not easy to please, but I HIGHLY recommend Turf Rescue for your landscaping needs - large or small.

Mark Roanoke TX

Overall

Work Description: Landscape Design/Install

Comments: We were very impressed with this company. Highly recommend. We'll be using them again soon.

Carissa Roanoke TX

Overall

Work Description: stone garden beds

Comments: I have read through the reviews for Turf Rescue, and it's clear that when situations like what happened to us come up, the client is accused of lying. So if that is the response to me, it will only prove my point.

If you don't have time to read my whole review, take away this key point: the job was not completed, and all communication was dropped - just a huge mess in my yard that I now have to pay to have dealt with, and money I'll never see again.

We hired Turf Rescue to build 4 garden beds. We had a contract, and paid a 50% deposit.

We never knew when they were coming, because it was not at the times they indicated. When they did show up, they wouldn't stay long, and then we would have no clue when to expect them again. They did the wrong measurements on the first bed two times in a row, so my husband took a tape measure to show them. These are rectangular shapes, nothing crazy. On top of that, they busted a sprinkler line in the area of one of the other beds they dug out.

Eventually, they stopped responding to any calls, texts, etc. and never showed up again.

I initiated all of this back before the 1st of the year, and was left with nothing but piles of stone, mud pits of the wrong measurements, and one incomplete bed that was falling down a week after they built it because they didn't do anything to hold it in place. And of course, the busted sprinkler line. Which they did not tell us about, or fix.

We contacted them to ask for a prorated refund of the deposit for the percentage of work they had actually done, and still have never received any communication whatsoever.

Keri Mansfield TX

Overall

Work Description: landscape for our pool area

Comments: LOVE the job that Bill and his crew did. awesome ,knowledgeable and extremely professionally awesome design and execution we couldn’t be happier Highly Recommend

Patrick Bedford TX

Overall

Work Description: Sod installation

Comments: Bill was great to work with. His cost was reasonable and he had the job done within the timeframe he gave me. He had excellent ideas to make my yard look better than it did when I first built my house. More importantly, my wife is very happy with it. I could not recommend Turf Rescue enough.

Jeremy Fort Worth TX

Overall

Work Description: Sod installation

Comments: Easy to work with and reliable. We love our new backyard. Can’t wait to start work on the front.

Wayne M Fort Worth TX

Overall

Work Description: Interlocking Pavers-Driveways, Floors Install

Comments: Great job. Looks wonderful.

Michelle Irving TX

Overall

Work Description: Interlocking Pavers-Driveways, Floors Install

Comments: Professional, friendly, excellent work
Highly recommend!

Bill Euless TX

Overall

Work Description: Landscape Design/Install

Comments: Exceptional work on a major landscape project.

Lana Arlington TX

Overall

Work Description: Sod installation

Comments: Sod installation/Tree trimming/Flowerbeds

We hired Bill Mobley to rescue our dying lawn: grass didn’t want to grow in the shady areas under the big oak trees.

Bill and his team pruned our overgrown oak trees, stripped the leftovers of old Bermuda grass, prepared soil for re-sodding and installed new shade-resistant Zoysia sod. Bill also suggested to update the existing tree rings and flowerbeds with Oklahoma chopped stone borders and change mulch color. We decided to go with his recommendations. When everything was completed, our front yard looked fabulous. Job well done.

Bill is knowledgeable and talented guy, he works out of inspiration, and his vision is professional. He has a well-trained and hardworking crew. We absolutely love how the Turf Rescue team transformed our front yard. But, if you expect your landscape project to be finished quickly, keep in mind that Bill is in a high demand and delays are possible. Getting a response to our phone calls, SMS, and emails has also been a problem sometimes.

However, if you have luxury to wait until Bill comes to do his magic, hire him - you will be rewarded and very satisfied at the end.

Eric Keller TX

Overall

Work Description: Complete landscape renovation

Comments: Bill did a wonderful job from start to finish and was very communicative the whole way through our large project. We highly recommend him. Extremely knowledgeable guy.

Melanie Denton TX

Overall

Work Description: Shrub replacement

Comments: Work was satisfactory however, communication is impossible and after 3 months of requesting replacement of warranty shrub/trees, I am giving up. I had a sizable job($15k+) and clearly learned that he does not honer his warranty and will not be offered future jobs.

Connie Arlington TX

Overall

Work Description: Landscape Design/Install

Comments: Bill Mobley and his crew did an excellent job on our porch and landscaping the front…you can probably check it out on the website… thanks again Bill!

Melody Justin TX

Overall

Work Description: Landscape Flowerbeds

Comments: I have to say Bill was great to work with on the initial project. He was responsive, his vision was great and when he was finished our flower beds looked great! In my initial review I even gave him a 5 star rating. However, a couple weeks after he finished we noticed some plants didn't look good. I contacted Bill several times and first he said he would come out and asked me to send him pictures of the plants, which I did. Then he was out of town for a family issue. I contacted him again and once he was back he asked me to send him pictures of the plants again, which I did. He said he would pick up replacement plants the next morning. That was 3 weeks ago and he still hasn't been out to look at the plants. It has been over a month since I originally asked him to come out and take a look at the plants but he has never shown up In his contract he states he guarantees the plants for 6 months but apparently that's not the case. If you are looking for someone to do the design and initial planting Bill is great but don't expect him to come back if there is an issue or honor his 6 month guarantee on the plants.

stone chandler Fort Worth TX

Overall

Work Description: Landscape Design/Install

Comments: Still waiting for another meeting.

Stacey Fort Worth TX

Overall

Work Description: Landscape Design/Install

Comments: Excellent, outstanding service. Encyclopedic knowledge of landscaping, turf and design. Bill listened to what we wanted and made it happen. He is the only landscaper I will use going forward.

John Grand Prairie TX

Overall

Work Description: Landscape Design/Install

Comments: Excellent work. They did exactly what we requested for what I thought was a fair price.

Phil Arlington TX

Overall

Work Description: Sod installation

Comments: Great service and very good to work with including the details of the project

BRAD Grand Prairie TX

Overall

Work Description: Landscape Design/Install

Comments: Above expectations! Beautiful work, excellent communication. Cannot express what Bill and his team did for us!

Paul Fort Worth TX

Overall

Work Description: Landscape Design/Install

Comments: They did a great job. Looks wonderful.

Melody Justin TX

Overall

Work Description: Landscape Design/Install

Comments: Excellent work! Bill was great to work with. He was on time, did what he said he would, and made sure everything met our expectations. He has great vision but also listened to our input. We absolutely love our flower beds! We will definitely use him again!

Mickey Argyle TX

Overall

Work Description: Landscape Design/Install

Comments: Did a great job, Was great to work with, had some great ideas and work was high quality.

Jim Southlake TX

Overall

Work Description: Minor Grading or Resloping

Comments: August, 2021

In a world where customer service has largely gone down the drain. Turf Rescue stands out as a business entity that still practices Resonsiveness, Integrity, Communication, Intelligence, Experience and Knowledge.....of their various areas of expertise.

While highly impressed with their "old time" VALUES, the thing that struck me most was that the owner of Turf Rescue, Bill Mobley, was on-site for every phase of their operations. That's not to say he was sitting in an air conditioned truck or standing around....Bill was working side-by-side with his crew members....sweating, getting dirty, giving instructions, making corrections when needed and giving encouragement when earned.

Bill corrected a major drainage issue associated with rainwater run-off eroding my front and back yard lawns, as well as, subsequently making a major overhaul of my landscaping. After witnessing the quality in which Turf Rescue did these projects, I decided to have them take over the weekly maintenance of my yard.

Bill is a graduate of Seton Hall University and has been in the lawn business for 18 years. He is also fluent in Spanish.

In my opinion, if you want a lawn company with current ideas, but one that practices "old time" values and work practices, call Bill Mobley at (817) 707-9321. I highly rate Bill Mobley and his company, TURF RESCUE....based on my personal experience and observations.

JP

Eugene Haslet TX

Overall

Work Description: Landscape Design/Install

Comments: Will start work this week. Will let you know.

I fred Fort Worth TX

Overall

Work Description: Wood Fence Install

Comments: Bill was excellent in getting all the projects completed. Flagstone walkway is beautiful and just what we ordered. Fence is perfect and they were very careful in cleaning off all metal posts and debris. We will definitely recommend Turf Rescue for future projects

Bill McKinney TX

Overall

Work Description: Landscape

Comments: Bill Mobley did a great job of my initial landscaping. After the February freeze I lost 90% of the new plants. after months of trying to contact (text and phone) he finally came back to review the problems. He stated that he would return to replant the dead plants. That is the last I ever heard from him. NO ANSWER TO TEXTS OR PHONE MESSAGES. I would not recommend his services to anyone.

Absolutely not true. Mr. Loyd is a great guy and I like him a lot. Yes we did a wonderful job on his property. I repeatedly told him plant availability was scarce. He decided to void my warranty and try to find another company. Totally his choice to do that. It is not accurate to say I ignored phone calls.

Susan Fort Worth TX

Overall

Work Description: Landscape Design/Install

Comments: I would give a 10 if I could. Bill was responsive, communicative. He listened to my needs and wants. Made suggestions that I didn't know I wanted. There was constant communication during the whole process. He always supervised his crew and never left them alone. He completed the job timely. Totally professional and the price was reasonable.
I highly recommend Turf Recue and will use them again when I'm ready for a change!

Liz Flower Mound TX

Overall

Work Description: Landscape Design

Comments: Bill was excellent to work with and I would absolutely recommend him and his team. I appreciated that he was communicative, creative, detailed and most of all hard working. He choose a beautiful design for our front yard that complimented our house and he had a vision that we love. He provided a detailed estimate and delivered on all the aspects we discussed upon a first meeting. Thank you, Bill.

Zack Keller TX

Overall

Work Description: Landscape replacement

Comments: Bill and his crew worked wonders on our yard that was in horrible shape. The design he proposed was very unique from anything we have ever seen. My wife and I are beyond pleased with his services. We highly recommend Turf Rescue.

Kirk Arlington TX

Overall

Work Description: Sod installation

Comments: Bill was very informative of why my lawn was dying and suggested using Zoysia grass. He also replaced shrubs that had died during the ice storm with ones that are more hearty in colder weather. He and his crew cleaned up the area after planting the grass and shrubs and hauled everything away. Bill also made sure my sprinkler system was up and running before leaving. I have had several compliments on my yard since the work was completed and recommended Turf Rescue highly.

Christina Fort Worth TX

Overall

Work Description: Sod installation

Comments: Bill was great to work with. Honest, professional and knows what he is talking about. I couldn’t be happier with the result or the service. I would highly recommend this company and look forward to using them again.

Joe Denton TX

Overall

Work Description: Landscape Design/Install

Comments: Bill and his team installed new hardscaping and cleaned up my existing landscaping. They did a great job and I am very happy with the work. Recommend.

Mandy Keller TX

Overall

Quality

Price

Punctuality

Work Description: Landscape retaining wall

Comments: Bill did a superb job replacing our retaining wall.

Sharon Frisco TX

Overall

Work Description: Sod installation

Comments: Out of all the estimates I enlisted, Bill was the only one who seemed to understand the scope of my request and did not try to encourage more than was needed to resod my small backyard. He also alerted me to some drainage problems that might affect the new grass and included that repair in his bid. His bid was most fair and the work was very satisfactory and appears to be exactly what was needed. I also appreciated the ease with which I could communicate with him and the attention that he gave to me as a customer.

Natalie Arlington TX

Overall

Quality

Price

Punctuality

Work Description: Health

Comments: I called Bill on a Saturday morning, wanting some work done ASAP. He came to my house that same day and gave me an estimate. He and his guys showed up on Tuesday morning at 8:00 am, and got right down to business. They were very prompt, he did everything he said he was going to do. He said it would be a 4 day job, and it was. They started on Tuesday and finished on Friday. He had to do a couple of little finishing touches on Saturday morning. Very friendly. I am Very happy with the work they did for me. My yard looks beautiful. I would definitely recommend Turf Rescue to everyone I know. And if I need any more work done, Bill will be the one I call.

Lisa Arlington TX

Overall

Quality

Price

Punctuality

Work Description: Fence Repair

Comments: Bill and his crew did an awesome job on my fence repair. Women are often taken advantage of when contractors give a bid and I didn't get that feeling with him. I had one contractor price my repair for $4,000 and I was like "seriously". I found Turf Rescue and Bill gave me an excellent quote for the same repair and started the job ahead of the original timeframe that he gave me. The bad weather didn't stop them from starting and they worked in the mud to finish ahead of schedule. My neighbor was so impressed that we asked Bill to fix a portion of his fence as well.

Bill noticed that my front flower bed was looking a mess and wanted to help me improve my house appearance so he is scheduled for that project in the next few days. He explained what he could do and I'm excited to see the outcome - Will post another review after that job is done

Mike Keller TX

Overall

Quality

Price

Punctuality

Work Description: grass installation

Comments: Bill did an awesome job removing our old grass and replacing it with the new sod. He did everything he said he would do and more. Job well done.

Alvin Keller TX

Overall

Quality

Price

Work Description: Landscape Installation

Comments: Turf Rescue removed all of the old landscaping we had in our front and backyard. From the pictures we were provided by Bill we were very excited to see what he would do. The plants and trees are gorgeous and the arrangements are unbelievable. He is very talented. Our yard looks spectacular. Two of our neighbors already have hired Bill.

Mike Denton TX

Overall

Quality

Price

Punctuality

Work Description: Tree Trimming

Comments: Bill trimmed 13 trees for us on the back side of our property. We were happy that the trees were professionally pruned to be healthy. He and his crew were very efficient. The clean-up was wonderful. We definitely recommend Bill for tree trimming.

Alex McKinney TX

Overall

Quality

Price

Punctuality

Work Description: Fence Replacement

Comments: Bill and his guys started our fence before the bad weather. They installed 700 feet of board on board fencing and did a wonderful job. They returned to finish immediately when the weather cleared up. My wife and I are extremely happy with his professionalism and workmanship. We spent a lot of money on this fence and it was well worth it. We highly recommend his services.

UPDATE:
This bad weather had 100 foot of our backyard fence in shambles. We chose Bill out of 4 fence contractors we interviewed. His price was not the lowest but he was clearly the most knowledgeable of the four. He and his guys replaced our fence and did an outstanding job. We are very pleased with the work and professionalism.

Trevor Fort Worth TX

Overall

Quality

Price

Punctuality

Work Description: Landscaping cleanup/Tree trimming

Comments: Bill was introduced to me by a friend in the area who had also recently hired him. I had just purchased a home and needed some general landscaping cleanup, as well as trimming of 3 very large live oaks that were hanging over my house.

I had gotten 2 other bids to trim my trees and both went into great depth of how to properly trim trees compared to Bill. Any time I asked Bill to go over specifically what his plans were, he would always default to the "I've been doing this for 17 years, I know what I’m doing” comment. In my conversations with him at this point, he came off as very knowledgeable and trustworthy so I took his word for it and hired him.

Fast forward to the job being completed. I was out of town at the time he completed the work. When I arrived at the property, I found a giant pile of limbs on my front yard, as well as a dozen very large trash bags filled with leaves/limbs. He told me his trailer axel had broken so it was understandable. He said he would have it fixed within the next week and would come back to grab the debris.

It’s also worth noting he stacked all of the limbs (and I’m talking A LOT of large branches) right on top of the main water shut off valve. And of course I had a need to shut off the water one day and couldn’t.

Now for the trees - I have 2 gorgeous live oaks in the front of my house. It’s one of the primary curbside features that makes the front landscaping attractive. Bill, for lack of a better word, hacked the heck out of the trees. Didn’t cut them back to the trunk like you should. Basically turned what was a very appealing feature into an extreme eye sore. He had told me he would just take some of the weight off of the branches encroaching on the roof of the house, but instead just hacked them off at random spots where the tree was a good 1-2 ft in diameter. It now looks awful!!!

Nearly two weeks later, Bill had finally come back to get the limbs and trash bags. Again, he scooped them up while I was not home. When I got back home, I found he only grabbed the limbs and not the trash bags. When I asked him when he was coming back, he told me to just set them by the curb and the trash company would get them.

I explained to him that in Ft Worth, they do not pick up yard clippings unless they are in the correct prepaid bag. He went on to tell me the same type of thing “I’ve been doing this for X years, trust me, they’ll pick them up.” So I hauled the dozen massive trash bags out to the curb, where they sat for nearly 3 weeks before Bill finally agreed to come get them after many back and forth exchanges.

And here is the most hilarious part of this whole interaction. In that 3 week period while I was waiting for Bill to come collect the trash bags of clippings, my friend who referred him to me had mentioned in passing to Bill that I was not happy with the service he provided. Bill called me to confront me about it in what I can only describe as “one of the most unprofessional calls I’ve ever been a part of.”

He claimed zero fault on poor job he did at my property, the issue with the limbs, or with the trash bags. And instead took defense that someone was not pleased with his services. Extremely unprofessional and downright immature.

I have since hired a new landscaper, and in the process of finding a new one, I had 3 separate companies come and view the property. The first comment all 3 of them made was “who ruined your trees?”.

I would seriously caution anyone who plans to hire Turf Rescue for their work. Do not be fooled with how he comes across before getting your business. Bill is just a salesperson, and the second he gets your business he stops caring.

Absolutely not true. Amazing how people can really fabricate a situation to make themselves feel good and look credible. The work was done correctly as it was supposed to be done. He loved the trimming after he inspected everything. Only issue was my trailer axle failing and we removed the debris as soon as I got it fixed and it was not 2 weeks.

Melissa Keller TX

Overall

Quality

Price

Punctuality

Work Description: Fence Installation

Comments: Bill did a wonderful job building our 400 foot fence. The work was done extremely well with great craftsmanship. Our neighbors are all hiring him now as well. Lol.

Sarah Fort Worth TX

Overall

Quality

Price

Punctuality

Work Description: Garden, landscape

Comments: Left mess in front yard, broke sprinkler line, cut wifi line, did not install lighting that was in contract. Would not use again.

Timothy Fort Worth TX

Overall

Quality

Price

Punctuality

Work Description: Wood Fence Install

Comments: The price seems good. I don't have enough money yet. But I should in a few months.

Sandra Plano TX

Overall

Quality

Price

Punctuality

Work Description: Fence Installation

Comments: Bill and his guys did a wonderful job removing our old fence and installing our new 8 foot fence. They were very professional from start to finish. Highly recommend his services.

Peter Plano TX

Overall

Quality

Price

Punctuality

Work Description: New landscaping Installation

Comments: We just bought a new home with an absolute mess of a landscape. My wife and I interviewed 4 companies. Bill really stood out amongst all of the contractors. His professional demeanor and knowledge of the work was very impressive. We hired Bill and spent a substantial amount of money with him. He renovated our front and backyard beautifully. What impressed me was that he performed everything he said he was going to do. Good guy.

Shelia Crowley TX

Overall

Quality

Price

Punctuality

Work Description: Christmas Light Installers

Comments: Very impressed with his work!! He was the most friendliest person I’ve met in a long time. Will hire him again to hang lights and to do other landscaping jobs!!

Henry McKinney TX

Overall

Quality

Price

Punctuality

Work Description: Christmas Light Installers

Comments: Excellent job. The lights were installed quickly and professionally. They look great!

Micah Keller TX

Overall

Quality

Price

Punctuality

Work Description: leaf removal trimming plants

Comments: Turf Rescue cleaned the leaves from our entire yard and trimmed all of our shrubs in the back and front yard. Great attention to detail on all of the work. Great job.

James Keller TX

Overall

Quality

Price

Punctuality

Work Description: Paver Patio

Comments: Bill from Turf Rescue responded to our request for a patio and came out to estimate the job. The guy was extremely professional and very knowledgeable about the work to be done. Everything he told us was consistent with everything i researched. We decided to go with him because he was within our budget. Bill and his guys proceeded to do the work on the scheduled date. They were fast and precise completing the patio. We were extremely happy with the finished product. Bill comes highly recommended from us.

Joyce Keller TX

Overall

Quality

Price

Punctuality

Work Description: Tree Trimming and Mulch

Comments: Bill did a great job on all of the 23 trees he trimmed as well as mulching our front and back beds. He and his crew are very hard working. Everything he said he was going to do he did. Very personable and honest guy. Our other neighbors he did work for feel the same.

Robert W Fort Worth TX

Overall

Quality

Price

Punctuality

Work Description: Drainage, Hardscape, and landscape.

Comments: Bill Mobley comes across very nicely. Seeming knowledgeable and professional. But sadly, I’m in agreement with several other of his previous customers . The long and the short of it is. .... he will do some things fairly well, but he damages irrigation, promises to return and repair it , and never does. The French drains he installed work fairly well, but the dirt he removed, he dumped in the street in front of my house. He promised 3 times to come back the next morning and remove it. Finally after 3 weeks he removed it.
Yes, sadly as many people have stated, he is very reluctant to return phone calls or respond to text messages. He doesn’t show up when he promises he will. He does NOT do the things he says he will do.
I gave him a $1,500 deposit to do Hardscape in my backyard. Bill reneged on his agreement, and never returned my deposit.
As I said, he is very charming and persuasive. He charmed me (70+ years old ) into advancing money on a project he never completed.
Maybe he only takes advantage of the elderly, or maybe he has various, serious personal problems that he is reluctant to discuss or reveal. I don’t really know. But I do know, his performance is ,at best, disappointing. Too bad. He seems like a really nice guy, and I wish him the best in his future endeavors.

Absolutely not true. Mr. Grubbs is not even a customer of mine. The guy that does all of my fence work told me he needed french drains. Jason said it was a very small quick job so I decided to do it. He warned me before going out there that this guy was an issue when he did the fence work. From the start of the work he literally stood basically shoulder to shoulder with my guys the whole time we worked. I had to tell him that we could not work like that. As i helped my guys wheelbarrowing dirt to the trailer he stood beside me talking as i went back and forth. Contrary to the lies he just expressed above he absolutely loved our work. We built retaining walls along with a paver walkway that came out fabulous. If i could attach pictures i would. All of the work was done very fast and in consecutive days. He actually was giving me compliments on how fast we worked. What was super weird is that he would text me after hours to talk about things not even related to our work for 5-6 days. He wanted me to send him a picture of my dog, asking me how i was doing etc. In the beginning of the work he asked me about doing a patio so he agreedr to my proposal and gave me a $1500 deposit. As we were working i knew if i did the patio he would be standing out there talking and walking following us back and forth. I texted him the next evening and told him we would not be doing the patio and i told him that the balance that he owed me on the drainage work which was $1500 he could just keep instead of paying me which would return his patio deposit. He agreed. So when we finished the drainage work we were even. This is why i get so mad when people CLEARLY LIE about situations that happen. TOTALLY FRUSTRATING. That is why i make sure i reply when things like this occur. He continued to ask me why i did not want to do the patio and i told him i did not want to be rude but i proceeded to tell him. He said that understood and if sometimes if he is being too much or annoying to tell him a d he will stop. Just to be clear. I had all of the pavers stacked in his backyard and i had my guys remove all of them by hand. I cannot believe the things this guy is saying about me in this bogus review. The ridiculous part about this false review is that i saw him yesterday because he needed two really small pavers fixed. Literally took me 5 minutes to do. He came outside and told me he left me a great review a d said all these great things. UNBELIEVABLE. This man is a liar liar liar. I called Jason back and told him about the situation and he said he was not the least bit surprised. To sum this up, I am not perfect all of the time and have no problem being accountable when I am not. But i will not let someone lie on me and say i took their money and never did work because I do not do that. I have plenty of reviews to prove that is not true. I am a stand up guy and have always been. When people are dissatisfied with something or you do not do something immediately when they want it they exaggerate and lie because they want people to believe their side of a story. Mr. Grubbs was mad because I did not want to do his patio and some additional work he wanted so he decided he was going to leave me a bad review. SO NOT RIGHT. What really bothers me is that he went to the extreme of saying i was taking advantage of the elderly. RIDICULOUS. THIS MAN WAS HAPPY WITH OUR WORK. UNBELIEVABLE.

Pamela Arlington TX

Overall

Quality

Price

Punctuality

Work Description: Landscape Renovation

Comments: Bill came highly recommended from 3 of our neighbors who live in our subdivision. We were in search of a good landscaper to renovate our old landscape. Bill came in with a great vision of what our yard could look like. He incorporated our ideas in his plan. Before we had him do the work we saw some negative reviews which we addressed him with. He explained where they came from and what it was about. He had an unhappy client who posted a negative review and had his friends and family post bad things as well. Bill filed a defamation lawsuit against the former client and won. He went so far as to show us paperwork from the situation. We also searched more and found all of his real reviews on this site. Bill is a stand up guy and does fabulous work. He is professional and extremely talented at what he does. We highly recommend him.

Gordon Keller TX

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Quality

Price

Punctuality

Work Description: Trimming and Planting

Comments: Bill did a wonderful job trimming and installing new shrubbery for us. Very professional and personable. Thanks Bill.

Janet Keller TX

Overall

Quality

Price

Punctuality

Work Description: Complete landscape renovation

Comments: My husband and I were tired of all of the old shrubbery on our property that were overgrown etc. We had Bill and his crew come in and remove everything. He walked the property with us and gave us a beautiful design. Bill had the front and back re-landscaped in 5 days. We are totally happy with his services. He is professional and pays close attention to detail with all he does. He is also in the process of finishing a large job for our neighbor whom is happy with his job as well. We highly recommend Bill for landscape services.

JEREMY Denton TX

Overall

Quality

Price

Punctuality

Work Description: Tree Removal/Trimming

Comments: Bill is a nice guy and very genuine but I gotta junk improvement is needed on communication, safety, and attention to detail. Root grinding began before utility lines were checked and his crew came very close to hitting a line. The crew did not remove roots as promised and there remains a lot of roots. This may be due to utility lines but this was not communicated. The stump grinding and root removal caused extensive yard damage which I expected and I decided to re-sod. Bills team did the work but covered over drain traps and utility covers and I need to now find them and make sure they are accessible. The new sod resulted in the need to raise sprinkler heads for adequate water coverage. Bill agreed to do the work in this to but did not show to do the work. He did not return my texts so I did it myself. For the price I paid in the work, just under $6,000. I was expecting better quality and attention to detail and follow up to ensure total satisfaction. The grass looks nice and trees and new border do too, but if I had it to do all over, knowing what I know now, I would have got more quotes and did a more thorough reference check.

This property was absolutely full of roots. We did a very thorough job of removing as many roots as we.could. Someone could have spent days removing roots in that front yard. I had Jeremy run the irrigation system before we started the work so i could see where they were located. I expressed to him at that time that the heads were way too low in the ground. I told him once the sod was installed they would need to be raised. I offered to raise the heads but he decided to do it himself

Mariah Keller TX

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Quality

Price

Punctuality

Work Description: Paver patio

Comments: Bill came in and installed a 15x15 paver patio which is absolutely beautiful. Very talented guy. His professionalism and responsiveness is impeccable.

Jeremy Irving TX

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Quality

Price

Punctuality

Work Description: Landscape repair

Comments: We inherited many overgrown shrubs in the front of the new home we purchased. My wife and I have been embarrassed by the look of the front of the house. Bill was referred to us by a co-worker. Jennifer spoke very highly of Bill and his work. He and his guys removed everything in the front yard and replaced it with new plants and decorative stone. Looks amazing. All of our neighbors are asking who did the work. What impressed us was the fact that he came in and did exactly what he said he would do. Highly recommend Bill.

Denise Irving TX

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Quality

Price

Punctuality

Work Description: Drainage installation

Comments: He modified our existing system. Everything drains perfectly now.

Darius Keller TX

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Quality

Price

Punctuality

Work Description: Sod and re-grade

Comments: Turf Rescue came in and removed our old lawn and replaced it with new Zoysia grass. Bill knew exactly what type of grass to use for our yard. Looks wonderful.

Tucker Lewisville TX

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Quality

Price

Punctuality

Work Description: Trimming Trees and shrubbery

Comments: Bill did an awesome job for us. He and his guys came in and trimmed everything to perfection and his clean up was excellent. Would highly recommend.

Mike Lewisville TX

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Quality

Price

Punctuality

Work Description: major grading and retaining wall

Comments: Turf Rescue came in and re-graded the entire property as I asked. Bill had the job done quicker than we thought. He is a talented guy with what he does. Our new wall looks great but more importantly holds back the higher ground in the backyard. The work looks fantastic.

Stacey Keller TX

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Quality

Price

Punctuality

Work Description: Complete new Landscape

Comments: We just bought our home and the previous owners left us a mess. We interviewed 6 landscape companies and entertained their ideas on design. Bill was head and shoulders above all of the companies we spoke with. My husband and I were very impressed with his knowledge of plants and design specifically for our home and taste. He and his crew came in and completed the job exactly as he said he would. My husband and I are extremely satisfied and would recommend Bill to anyone we know.

Regina Keller TX

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Quality

Price

Punctuality

Work Description: 48 Privacy trees planted

Comments: Bill and his guys installed 48 Nellie Stevens Holly trees lining our back fence. The experience with him was wonderful. He is extremely knowledgeable with what he does. My husband and I were extremely pleased with his professionalism and work ethic.

Justin Garland TX

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Quality

Price

Punctuality

Work Description: New landscape installation

Comments: This is the third occasion we have had Bill do work at our home. He has done tree work and fence work for us in the past. He has done work for our good friends who live local to us too. We have never had a problem with Bill getting our work done. It has always been quality work. We appreciate his professionalism and attention to detail. His knowledge of plants and other areas of landscaping is superior. Thanks again Bill.

Paul Allen TX

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Quality

Price

Punctuality

Work Description: New grass and landscaping

Comments: Bill did a superb job at our home. He was punctual and very professional. Everything that he said he would do he did. His crew was very hard working and mannerly. My wife and I were surprised he was able to finish so quickly but it was done beautifully before our family gathering. We highly recommend him to anyone.

Rick Flower Mound TX

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Quality

Price

Punctuality

Work Description: Sod and partial fence replacement.

Comments: BIll was initially eager, showed up when he said he would, at least initially. Job started on March 26. Job still not complete. Have a string of txt where he committed to return to the job and finish the various punch list of items. Has not been back since early April..
Examples:
4/9: "Coming tomorrow morning. Had to finish another job" No Call No Show

4/13: "We will add the grass and fix the sprinklers in the morning. Tomorrow" No Call No Show

4/14: "Making the post boxes now" No commit as to when installed.

4/17: " We are coming to fix the sprinkler and patch the grass this afternoon" I asked about post boxes, didn't have them with him, didn't matter because No Call No Show

4/23: "Yes Rick. I apologize. Super busy. I have time slotted for you Monday/Tuesday". (presume Mon 4/27 or Tue 4/28).

4/27: I sent txt 8:16am for status. Reply: "My guy is building the extra post boxes this afternoon." No Call No Show

4/29: I sent his txt from Mon re: "....slotted you for Monday/Tuesday".
Bill's Reply: "Yes I said that. You asked for an update. We built the post boxes. Staining them today" Did not address coming out or why No Show on Mon/Tue. Also sent him the "punch list" of items.

I could go on, but last txt I'll share I let him know I had leaks in the sprinkler system. His reply: "We do not have anything to do with that. You need to call your irrigation guy." Keep in mind, this was after TWICE committing to come out and fix the sprinklers.

For the record, I had my irrigation guy out a week prior to Bill's team and everything was working as needed. In addition to not completing the work by ensuring the irrigation worked, they cut the low voltage lighting wire in two places, so I had to have the lighting guy trace and repair.

Bottom line, Bill is very personable guy, very knowledgeable and when they are here, they do good work (sprinkler issues and wire cuts are always a risk). BUT, at this point finishing my job is an expense to Bill.. He is busy chasing big checks for other jobs.

If you decide to use them DO NOT pay up front or you'll be chasing them down.

Last thing I would add. Read the other reviews, particularly the negative ones. Bill is very defensive and takes no responsibility for anything, I expect the same for this review.
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6 month follow up. After receiving calls from the moderator of the site if I would alter my rating if Bill came out and remediated the situation, which of course I would. I followed up with the moderator who said Bill was not responding to him.

So here we are 6 months later and we now have an area of about 200 sq ft where apparently the soil underneath was not sufficiently tilled and so the old Bermuda grass is coming through the Zoysia. I was hoping everything would work out but just not gonna happen.

Chris Keller TX

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Work Description: Sod Installation and Grading

Comments: For the third time it was a pleasure again working with Bill. This was the last of the outdoor work needed at our home. Bill has previously landscaped for us as well as installing our 400 foot fence. We own a very large lot which he beautifully graded and installed the drainage system. He and his crew installed 18 pallots of sod on our property. The work was done flawlessly and on time. Bill has worked with us for 3 years now as well as working for at least 5 of our friends through our referrals and everyone has had a great experience with him. He is in high demand and we always highly recommend him.

Stewart Grand Prairie TX

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Work Description: Sod installation

Comments: They stripped our lawn with a sod cutter machine and removed everything. Leveled and graded the land. Installed Zoysia grass at our request. When all of this rain passed and the sod was available he and his guys installed the sod beautifully.

Maya Keller TX

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Work Description: Land clearing

Comments: We are building a new home and we needed the lot cleared. It was overrun with 3 foot high weeds and debris. Bill came in and cleared our lot exactly the way we wanted. Great job. He did exactly what he proposed.

Tyler Keller TX

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Work Description: Sod Installation

Comments: We had army ants ruin out front yard. Bill came in and removed all of the old turf in the infected areas. They also graded and installed new soil. My wife and I were amazed in his work ethic and professionalism. We have had many contractors in the past but Bill was stellar. He stuck to his word in terms of the time of completion and the job was quality.

Stacy Fort Worth TX

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Punctuality

Work Description: Complete landscape renovation

Comments: This is the second project Bill has done for us at our home. All of the shrubs and large bushes in the front yard and side yard were removed. Our grass was in bad shape in a few areas too. We were aware that his schedule was full but he gave us a time frame in which the work would be done. He came in with his workers and completed the job on time and in a professional manner. He is very talented in his knowledge of shrubbery and layering. He has also done work for 3 of our neighbors whom have had very positive experiences with him as well. We highly recommend Bill to anyone.

Dennis Lewisville TX

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Work Description: Spent over $10,000 to re-landsacpe pool area and side yard with river rock and pavers

Comments: What a nightmare, started in October of 2018 and still never finished the job. Contractor showed pavers that were going to be installed and used something different( cheaper smaller ones) did not put in proper drainage and house flooded on first big rain, had to spend additional $1200 with a plumbing contractor to put in sump pump so house quit flooding. Turf Rescue put in a french drain on outside of fence for additional $800 that never worked. ( wasted money). we made several calls during November to get work finished but never got responses , just excuses. we had to pay someone to haul off all the trash left by this contractor by our garage because city gave us a citation. Never finished tree trimming that we paid for. several weeds are already coming back in where the contractor put down weed block that said would prevent weeds. basically very dissatisfied with the work and would advise anyone else to save their money and waste of time , there are better contractors that are fair and finish their work.

The only delay in completion of work at this residence was the side yard which consistently stays flooded because his neighbor's yard grades down to his. I saw this in the beginning and stressed to him to have us install a French drain. He did not want to spend the money. I told him if we installed pavers there it would 100% flood out. He wanted it anyway. After a month when the rain finally stopped and the mud pit somewhat dried out we installed the pavers. The first rain we had it completely flooded just like I said it would. He proceeds to call me up irate about the flooding which I told him would happen. He and his wife blame me for the situation and threaten to give me bad reviews etc. I went back to try and please them because they wanted some other small work done which I did and they were actually happy at that point. Did my best to satisfy them by returning and doing extra work and they are now bad mouthing me. I do my best to diagnose issues when I see them in the beginning so this does not happen. I am very good at what I do. That is why my customers give me great reviews. Can't please everyone. No matter what.

Amber Dallas TX

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Work Description: New landscape design and Retaining wall

Comments: Turf Rescue designed our front and backyard from scratch. Our old landscape was removed and all new plantings and trees were installed. Bill has an incredible vision on how to bring a property to life incorporating all phases of landscaping. My husband and I were amazed at the finished product. His years of experience show in his work.

Dave Plano TX

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Work Description: Fence Removal and Installation

Comments: They removed our old fence and installed a new 8 foot fence in the backyard and on both sides of our home. The fence was installed very quickly as expected. We had no issues with the work. Everything that was promised was delivered. Great job.

Gregory Dallas TX

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Work Description: Landscape Repair and sod installation

Comments: They removed and repaired the grass in our front yard. The grass was completely dead for the last 4 months. Our front beds needed to be updated. Bill and his crew removed the old material in the beds and replaced with some very interesting shrubs and perennials that no one living around us has. He did a very good job of selecting plants to make our front yard finally stand out. We were extremely happy with how quickly the work was completed.

Heather Grand Prairie TX

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Work Description: shrub removal & bed cleaning& trimming various plants

Comments: Turf Rescue came to our home and removed some plants we were not happy with as well as trimming our existing plants. All of the beds were cleaned out and re-mulched. Bill did a wonderful job as usual. He has done work for us and three of our neighbors before. Bill is an honest contractor whom does great work.

Martin Keller TX

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Work Description: Tree removal and Stump grinding

Comments: Bill removed 4 trees on my property. The work was done promptly and professionally. I would definitely use Bill again. All of the debris from the stump grinding was removed and cleaned up.

Alexa Keller TX

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Work Description: Sod installation/Stone borders

Comments: Bill and his guys came in and replaced our dead grass in our front yard. He also installed new Oklahoma stone borders as edging for our beds which he did a masterful job of cutting and cementing in. We were extremely happy with the work. We also were impressed with how his contracts are written.

Cindy Keller TX

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Work Description: French Drain Installation

Comments: We had Bill come out and diagnose our water issue. He engineered the solution to our water issue around our home which we did not understand at first. Once Bill and his guys started the installation we then understood and realized exactly what he was expressing and saw it actually working just like he said. This is the third job Bill has completed for us at our home. He is extremely professional and communicates very well before and after the work is completed. Our experiences with Bill have been very pleasant. The guy has a good business.

Judy Plano TX

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Work Description: New landscape installation

Comments: We had another landscape firm design our landscape and Turf Rescue installed it. Bill and his crew had a very small window of time to install 124 plants and 36 trees on our property before the holiday. He assured us it could be completed in the time frame we requested and he did just that. All of the brick borders were cemented in quickly as well as all of the new plantings. What impressed us was how hard he worked with his crew to get things done. Everything was finished professionally and my husband and I are extremely happy and would recommend Bill to anyone. Our holiday was enjoyable with our family visiting our new home and finished landscape.

Ron North Richland Hills TX

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Work Description: Sod ,plants&shrubs; removal & replacement with stone work to be completed on sides of driveway

Comments: Poor customer service! Failed to finish the 4 day job in almost 4 months time! and seemingly lack of concern for his customers concerns or needs. Does not communicate well using phone or text very slow in returning either! Probably the worst contractor experience so far to date & I have had a bunch here during this home remodel oh by the way work Bill didn’t complete was finished in 1 day by another contractor & he even had to redo Turf Rescues work!!!! Very poor experience buyer beware!!!

Absolutely need to respond to the untruths being expressed by this customer. This guy is hated by all of his neighbors whom approached me and my guys as we were installing the landscape which we had to remove because he had us install stone on his neighbor's property. He also tried to force us to install sod on mud when we had rain days for 2 weeks straight which i refused to do because i knew it would not be the right thing to do. There is a major drainage issue in his front yard which i informed him that needed to be fixed by us or someone else because the constant moisture would cause root rot to new plants or trees and also kill newly installed sod. He refused after i showed him the issue. So that i could move on to other work i fixed the issue on my own, installed the rest of the landscape material with one day to finish and he told us to stop work and he was getting someone else to finish. Never got the finishing balance owed to me on the work. We do great work and i have many reviews to prove it. I have to respond to individuals trying to defame my company with untruths.

Terry Keller TX

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Punctuality

Work Description: Fence removal/replacement Leaf Removal

Comments: Bill removed our existing rotted 8 foot fence and built a new fence on the property with 2- 4 foot gates. He and his guys also removed leaves from the back and front of our property. Bill was extremely professional and prompt in completing our work. We were very satisfied and would 100% recommend him to anyone.

Mike Keller TX

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Work Description: Designed landscape/build

Comments: Bill has an uncanny ability to see a finished product before he starts. He designed our front and backyard exactly to our liking and it came out wonderful. Would recommend his company to anybody.

Ray Bedford TX

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Work Description: 1) Retaining Wall Replacement
2) Pool Decking Removal/Paver Installation
3) Patio Removal/Paver Installation/Fence Install/Gate
4) Sod Installation/Front Bed-Landscaping/Stone Border/Lighting

Comments: This Project was started with Turf Rescue/Bill Mobley November 2017 and has yet to be completed.

1st Project- Retaining Wall top cap is still not adhered to top with adhesive for stability. Bill will say it is "Basically Completed" but that is "Not Completed".

2nd Project-Pool Decking Removal/Paver Install only the "Removal Pool Decking" has been completed. Paver Installation has not even been stated.

3rd Project-Patio Removal, Paver Install, Fence & Gate Install. Cedar Fence has been installed around pool area, but Fence installed in back area was not Cedar and has started warping and coming apart. This still needs to be replaced with Cedar. Also, Fence was hand painted with stain, not sprayed on so wood in back shows through and top of Fence was not stained.

4th Project-Sod Install/Front Bed Landscaping/Stone Border/Lighting. The Front Bed Landscaping is very good, because that is what Bill really likes to do. Stone Border in front still doesn't have cap adhered down. I was told he would "Sod Cut" the existing grass out instead he used my lawnmower to shave down grass/weeds. Before installing new grass, I was concerned about weeds coming back, Bill's comment was "we do this all the time and the weeds will not come thru the grass squares". Now we have weeds coming out in the same areas we had before replacing grass.

The first 2 Projects had a "Time of Completion: All work will be completed in 8-10 working days, weather permitting". This was 11/05/2017 Retaining Wall Project and "Time of Completion: All work will be completed in 10 working days, weather permitted" for Pool Decking Remove/Paver Install dated 11/26/2017.
I believe we have had 8-10 "Weather Permitting Days" since November 2017.
We figured we would have a Great Front Yard, Retaining Wall & Pavers around refinished pool & New Privacy Fence for Summer & July 4th.

Bill has complained that I have been "Argumentative" when questioning when he will come back and asking if he would like to have his yard to look like this for 6-7 months. He has said he was coming the next day and then I would send a message the next day asking "if the next day was yesterday's next day or tomorrow's next day". He is responsive at his convivence. If anyone would like to see examples of what I am sure Bill will deny I can send you copies of Text Messages, just ask.

Caron Fort Worth TX

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Work Description: Pulled up shrubs & replaced them with flowers & various plants for a lovely design.

Comments: Very professional & pleasant to work with.

Henry Fort Worth TX

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Work Description: Fence Installation/Sod installed in our backyard

Comments: They removed our rotted 8 foot fence and replaced it with a new 8 foot cedar fence with a cap and kick board. They also took up our patchy grass in the backyard and replaced it with new Bermuda grass. The grass installed was very healthy. They also stained our fence after it was installed. Superior work and service. My wife and I highly recommend Bill.

Felix Keller TX

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Work Description: Sod Installation in the front and backyard

Comments: They removed the patchy dead grass from the front and back . They installed 10 pallots of St. Augustine . The grass looks fantastic and was installed professionally. Glad i chose Bill over the other companies i interviewed for the job.

Rachel Keller TX

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Work Description: Front yard beds landscaped.

Comments: All of the old shrubs in our front beds were removed and replaced with new plants and perennials. The selection of plants was wonderful. Various colors of plants and perennials used. Great design. This guy knows his plants.

Steve Grand Prairie TX

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Work Description: Drainage basin installation & Tree Removal

Comments: Bill removed 8 trees in our backyard and grinded the stumps. The work was done in a very satisfactory fashion with great precision. The clean up was great. He and his guys also installed a drainage basin in a low spot in the yard and ran the piping to the street. The job turned out great. Would recommend to anyone.

Laura Grand Prairie TX

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Work Description: New plants and trees installed. Mulching and clean-up.

Comments: Turf Rescue did a wonderful job on our new landscape. Even though Bill was super busy, he found a way to fit us in and complete our work. My husband is a hard man to please but he loves Bill's work.

David Keller TX

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Work Description: Sod Installation/Tree Trimming

Comments: Very happy with the work that was completed on our property. The old sod was removed and the new Bermuda sod was installed very promptly. They trimmed the trees to allow for more light exposure so that our new sod would thrive. Bill is very knowledgeable about his work. Great job. Highly recommend him.

Brandon Fort Worth TX

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Work Description: Sod install and gate

Comments: Turf rescue did a great job. I would recommend them for any landscaping needs.

Melissa Keller TX

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Work Description: retaining wall installation, landscape installation 2 front beds, drainage work

Comments: The work at our home was completed very promptly as promised. We were on a deadline with guests coming to visit. Bill and his guys came in and methodically completed all of the work as it turned out beautiful. My husband and I are very pleased. We were surprised to see Bill work just as hard as his employees do. Very respectful and impressive.

Maria Arlington TX

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Work Description: remove/replace front yard landscaping
new stone borders
water feature
pond installation

Comments: We had Bill design our project to scale. His approach to achieve what we were looking for was very unique. He can actually see the final product when he is looking at it. Very talented individual. The completed project was unreal. He knew exactly what we wanted and implemented it to perfection. We are very pleased. He stands behind his work which is what we were happy with as well. Great professional Landscaper. He goes highly recommended.

Kim Southlake TX

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Punctuality

Work Description: Trees and Stumps removed. Trimming trees, grading.

Comments: Turf Rescue provided us with great service at our home. There was a lot of work to be done at our property. Bill and his guys methodically completed every stage of work on the property in a very detailed fashion. Not sure what else to say. He is just one of those very good contractors that are very hard to find these days. We were very pleased.

Christian Southlake TX

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Work Description: Yard Renovation: Large tree privacy hedge, 36 trees installed, 10 live oak trees removed, stone border installed with cement footer, perennials planted

Comments: Bill is very personable and professional. My wife and I were very impressed from the start. We had other estimates with other landscape companies and they did not give us much input with the design of our new landscape. Bill enlightened my wife and I with his knowledge of plants and stone work. We also drove by other homes he had completed in our neighborhood and spoke to other homeowners he did work for. All of the positive feedback on Bill and his professionalism was consistent. He completes the work from start to finish and does a fabulous job. Our landscape is perfect for us. Low maintenance and colorful. Bill and his crew now do all of our maintenance at our home.

Phil Grand Prairie TX

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Work Description: I wrote a review about a week ago regarding my experiences with the product and specifically items under warranty. My article is very factual, referenced numerous calls/texts that were unreturned not to mention my warranty not honored which I have a contract that says otherwise.

Comments: Coincidentally, my last submission yielded a return text from Bill - could not get a response from literally 10-12 calls/text but my submission did.
It was a series of poor unsubstantiated attempts to some how justify lack of return calls/texts not to mention not honoring my product warranty. The information I have submitted is completely factual, I have text that support same. I will not submit another response post this, but Buyer Be Ware. In addition, I have signed additional work on my property with another landscape company. Several thousand dollars that have gone to another company - not to mention my justifiable ill will.

Yes i did return a text Mr. Armstrong concerning the statements that were made about my company and the untruths it included. Before i go any further, when i speak of untruths anyone who reads this please look at the two reviews he made on my company and look at the ratings he gave my company on both posts. That speaks volumes and it is exactly what i am speaking on when i talk about false statements. I am very happy he made a second post because anyone who looks at his ratings on both posts will see the inconsistencies in his statements. It is ashame that two individuals have to go back and forth like this but i will always defend my actions when someone is trying to make me look bad when i have fulfilled my obligations. I have no warranty issues with Phil as stated in my earlier reply to the accusations. My reviews speak for themselves and have many homeowners that know me and my professionalism. I will continue to keep moving forward doing fantastic work. There will always be people out there whom you can never satisfy no matter what you do.

Sharon Keller TX

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Work Description: Installed new plants and trees. New lighting. Designed the new landscape.

Comments: My husband and I were very pleased with Bill and his professionalism. From the beginning he was punctual and honest about when the work could be done. He basically removed all of the existing dated landscaping in our front and backyard, re-designed the property and installed all new plants, trees and lighting. It looks spectacular and exceeded our expectations. Bill also did work for our good friends that came out beautiful as well. We would highly recommend him to anyone.

Phil Grand Prairie TX

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Work Description: Landscape, new fence, lighting, new trees.

Comments: Very pleased with the product when Bill and his guys did the install. Rave reviews which led to subsequent additional work for him through out my neighborhood. Unfortunately, I have three products that have failed and are under warranty for one year. Despite multiple and multiple phone calls, text, Bill does not respond and has left me to fend for myself. Extremely disappointing that warranty work not only is not covered but Bill will not even return phone calls to do what is right.

It is ashame when someone leaves false information in reviewing companies. The truth is that Phil called me many months after the work was completed and shared with me that his two Crepe Myrtles had not bloomed yet but were not dead. I explained to him that sometimes trees go into shock when planted in a new environment as he agreed. He then asked me if i could swap them out for pink instead of the ones he had. I then explained that the nursery will only replace dead specimen. If they are not dead then i cannot return them as a warranty item. So he now decides he wants to leave a sketchy review about my company whom does fantastic work. This is exactly why i make it my business to respond to untruths about not returning phone calls and so called warranty work. We also installed a beautiful cedar fence for him. His neighbor decided to install a fence that was larger than his and he proceeded to call me and blame me for what his neighbors had every right to do on their own property. Regardless of these things i still think Phil is a nice man but i do not appreciate untruths.

Mark Keller TX

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Work Description: Sod installation in front and backyard

Comments: Bill came in a excavated all of our old turf and installed 13 pallots of new Bermuda grass. He and his guys did an absolutely wonderful job. Very punctual and meticulous.

Rick Farmersville OH

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Work Description: Landscaping and hardscaping

Comments: Dishonest and did not complete the job. Original quote did not match final cost.

Harold Keller TX

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Work Description: Paver Patio Install /Outdoor lighting. Retaining wall and plants

Comments: Bill had a great vision for our backyard project. He and his crew did a wonderful job. We are enjoying our new backyard.

Shawn Roanoke TX

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Work Description: Fence replacement

Comments: Bill Mobley of Turf Rescue came to give me a bid for replacing my fence. He said he would call me the next day (Wed.) to verify that he would be staring on Thursday. He never called until 10:30 Wednesday only after I left him several emails and voice mails throughout the day Wednesday. I have given him a $1500.00 down payment which he said he would return to me several times. This has been going on since 4/11/17. I just want my deposit back.

It is amazing how someone can write a review full of ridiculous lies. I booked the fence work with her on a Tuesday night and she gave me the $1500 deposit so we could do the install on thursday. At the end of the day wednesday when i check my email there were 8 emails. She was asking why we did not show up to do the fence. The work was scheduled for thursday not wednesday. That was written in the contract that she signed to. She was ranting in the emails saying i took her money and her voicemails were absolutely insane. Thursday morning i went directly to her house to talk with her but she was not home. Her husband was there. Very nice man. He had no idea what was going on a thought i was there to install the fence as we spoke and agreed on. I told him what his wife said in the voicemails and emails and he was astonished. He immidiately called her at work as i stood there and i could hear her on the phone with him going absolutely nuts. He gives me the phone and she tells me to stop telling her husband what she did and to get out of her house. I immidiately leave her house as her husband repeatedly was apologizing to me and called the police. Police came and i told them the situation showed them the contract. I told them the messages she left ranting saying she stopped payment on the check she gave me. She lied to the police saying she never said that. I played the voicemail for the police and showed them the emails. I told the police that i would wait to make sure the check i deposited cleared before i returned her money because it would be taken out of my account again if i returned her money that day. They agreed. I notified my financial institution and the called me 4 days later and notified me the check did clear. I immidiately wrote her a business check and overnight mailed the money to her and i have tje check image. Her neighbors who were sharing the fence called me and apologized about her and told me they believe she has dimentia which is exactly what the police told me after speaking with her. Not sure what is going on with this woman but i am 100% not a fault.

Stephen Flower Mound TX

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Work Description: replaced about half the fence, changed from wood to metal posts

Comments: arrived for the inspection on time, confirmed schedule later that day and did an excellent job the next day (one day service)

Langston Mesquite TX

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Work Description: Clean out flower bed, re-mulch, and add stone border.

Comments: Great service. Will use again for additional services in the future

Lori Marshall TX

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Work Description: will start end of week. Spa Slab and deck work.

Comments: easy to get along with and shows and calls back right away if you have any questions. Very reasonable in prices.

Bud North Richland Hills TX

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Work Description: they removed the items we had talked about and now i can rest assured the trees will not scrap my house

Comments: good job and nice cleanup

Louise Fort Worth TX

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Work Description: Great company!

Comments: Very professional, prompt service. Very easy to work with. Would recommend them 100%.

Michael Southampton PA

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Work Description: Mulching & weeding of flower beds

Comments: Reliable, friendly and courteous

marian North Wales PA

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Work Description: unsatisfactory work

Comments: After a very good job of removing 2 trees and stumps, I contracted Landmaster to renovate my lawn, reshrub and update the front of my house, remove plants from back and remove stumps left from the arborvitae he removed. The shrubs and plants were removed but not the stumps. Time passed and when I didn't hear from him I called and left messages asking when he was coming back to finish the job. The calls were not returned and when he finally did get in touch he told me the contract was cancelled citing personal reasons. He promised a lot and delivered nothing. Very disappointing especially after his previous work. The only reason I gave him 1 star was if I didn't I would be able to post this. He deserves 0 stars for the way this was handled.

Susan Ambler PA

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Work Description: Rework most of the major plant bed in front of the house, trim bushes, and mulch. Replace other bushes as damaged by winter storms. Assorted other small items including weeding.

Comments: Bill is a very personable landscaper with a lot of knowledge about the work. He does a lovely job and followed thru on all he agreed to do. He added a bed area to compensate for large tree roots, which an idea he thought of.

marian North Wales PA

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Work Description: removed 2 trees - stump grinding

Comments: This was a very professional and excellent job.Usually after removing stumps the wood chips are left for the owner to clean up. Not with Landmaster. The workers did an excellent job of cleaning up. Everyone was very courteous especially Bill. He did everything we wanted done and then some, He made sure we were satisfied with the work that was done. The lawn is filled with snow right now but Bill assured me he will be back when the snow is gone to finish the clean up. I would not hesitate to recommend Landmaster to anyone who wants an excellent job. I am using them to recondition my lawn and to give my home a better curb appeal. Don't hesitate to use Landmaster . You won't be disappointed with the prompt and excellent service. If I could give them more stars I would have no problem to give them a "10".

Janine Norristown PA

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Work Description: Leaf removal and gutter cleaning.

Comments: Excellent work! Prompt, professional, reasonable and knowledgeable! Called immediately and came out to give an estimate on a Sunday. By Monday afternoon, the job was complete. Very impressed!

Jake Exton PA

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Work Description: Tree trimming / tree removal

Comments: Landmaster provided fast, exceptional service at a reasonable cost. Communication was excellent and all workmanship was completed with precision and expertise. Highly recommended!!

Lisa

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Work Description: Landmaster has done every type of landscaping for me you can think of.

Comments: I am extremely happy with their work. I give them a superior recommendation.

Bob Harleysville PA

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Work Description: Fall leaf removal and cleanup

Comments: William Mobley is one of the nicest and professional person I have ever met. He and his help were very punctual, fast, and handled themselves in a most professional manner. They had our acre of ground leaf free and cleaned out the flower beds and rain gutters, and roof in no time at all. Would highly recommend William and his staff, and will most likely have them back again.

Ellen Southampton PA

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Price

Work Description: Leaf removal

Comments: I have not yet utilized William's service but I am so impressed with his manner and professionalism that I'm confident he will work out very well. ( it is for seasonal leaf removal)

Ellen Thompson

Marie Philadelphia PA

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Lois A. Wayne PA

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Work Description: snow plow

Comments: William Mobley & Steve were very polite and followed my directions.

Joseph or Joyce Wyncote PA

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Work Description: mulching all beds around the house with defining of cut-outs. some trimming of a few bushes

Comments: satisfied so far. will have additional work done later

Networx Homeowner

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Comments: Very satisfied with the work and very pleased with the quality and professional demeanor. I have received quite a few compliments from neighbors and would recommend them to others without hestation.

Turf Rescue

179 Reviews