Main Services: electric, air conditioning, heating and plumbing home service.
Description:
Swan satisfaction guarantee:
-we are committed to your 100% satisfaction or your money back.
-Customer care is what we pride ourselves on.
-we are the technicians that care about our customers and craftsmanship of our work.
Warranty care guarantee:
-Lifetime craftsmanship care warranty on all work.
(If the craftsmanship has failed, we will come and repair it no charge)
-minimum 5 year warranty on all work performed.
Accredited care guarantee:
-member of the B.B.B.
-Background checked and drug tested SWAN CARE PROFESSIONALS.
-Service Appointment insured with live updates.
-same day service when you call before 10 am.
Noteworthy price guarantee:
-no hidden charges.
-up front price before work is started.
-options given on the work your home needs.
-swan cares price match guarantee, we will beat any competitors price when comparing apples to apples.
All Guarantees Apply To Residential Only. Limit up to $20,000. Must Be Within (30) days of the completed service. (10am timeframe is only guaranteed Monday-Friday from 7am-5pm.)
What sets us apart from other contractors: OUR MOTO: "TECHNICIANS THAT CARE" we are committed to the best care of each and every customer.
We are best known for: SWAN has been established as the best quality in home services.
105 Reviews
Review MeGarland TX
Work Description: Drain Clog/Blockage - Clear
Comments: very goodGrand Prairie TX
Work Description: Pressure Test
Comments: I had a terrible experience with Swan Electric and Plumbing. The technician came out to do a pressure test because Atmos shut off our gas. The pressure test was fine and the technician collected the payment for the permit for the city to do the inspection. However, Swan never submitted the permit. I called the next day and they finally submitted it, but the inspection was delayed.The technician was supposed to come out the next day to remove the pressure gauges from the gas line, but he never showed up. Atmos came to turn on the gas, but they couldn't because of the gauges. I called Swan again and they sent someone out to remove the gauges. However, the technician also had pressure gauges on the furnace, which Atmos didn't know about. Atmos couldn't turn on the gas until the gauges were removed from the furnace as well. I called Swan again and they removed the gauges from the furnace.
Atmos sent me an email saying that they would come on Wednesday, November 8th to restore our gas. This means that we were without gas for over a week because of Swan's incompetence.
I will never use Swan Electric and Plumbing again. They are unprofessional, unreliable, and incompetent. I would not recommend them to anyone.
Dallas TX
Work Description: Rebuild Toilet. Suggested major plumbing repair. Totall mis diagnosed the problem
Comments: Toilet rebuild $254. Toilet was not rebuilt. I replaced the entire toilet this weekend. Toilet has never been moved. This necessary for a proper rebuild. Tech suggested I do a major plumbing repair $1,500 to fix slow draining/slow flushing toilet. Again I replaced the entire toilet $139 problem solved. I broke the toilet open and the tenant had been flushing surgical masks and they plugged up the toilet. Swan can keep the $254 but I want the warranty I purchased canceled and the $100 credited to my credit card. Any questions please call Richard D. Cadena at 214244-7294. Also i have the "major" plumbing repair scheduled for this Tuesday 6/28/2022. Please cancel it. I will follow up Monday morning 6/27/2022. Please communicate this to the technicians. I find you are lacking in this business function. I cancelled Wednesday early AM am and the technicians still showed up at 2:00 PM.Garland TX
Work Description: Spring Tune-Up
Comments: Excellent service from SWAN and a very professional member, Juan Herrera from SWAN came to my house to do a Spring Tune Up on my HVAC systems. Arrived on time, explained the service, and conducted the tune up. Kept me informed the entire time, extremely satisfied with the service.Plano TX
Work Description: Troubleshooting
Terrell TX
Work Description: Faucets/Fixtures/Pipes Repair/Replace
Comments: The craftsmen who are working on my plumbing system have all been respectful of me and my property. I appreciate that.Fort Worth TX
Work Description: Electrical Panel Upgrade
Comments: Very polite, arrived in several hours. Very thorough in reviewing my need for the electrical repair. But needed materials are not available c. 4 months. Expect to see him again!Keller TX
Work Description: Fix a security camera electrical issue
Comments: I am very unhappy with your service. I had you come out to fix a security camera light that wouldn't go out. Somehow you managed to charge me $234 (above your service call fee) while also not fxing the problem. This is entirely unacceptable. You earned this 1 star review. I will change the review if this issue is resolved.Garland TX
Work Description: Troubleshooting
Comments: Quick and friendly.Arlington TX
Work Description: Troubleshooting
Lake Dallas TX
Work Description: Faucets/Fixtures/Pipes Repair/Replace
Comments: Way too expensive $$$๐๐ข.Two men with NO Masks!๐๐ข
Trip charge was not ideal and way too expensive! Plumber told me I was told about the trip charge over the phone-NO I wasnโt told at all!๐๐ข
The plumber told me there might be electrical wires under the house! I told him no there are no electric wires under the house.
The appointment was between 2-6pm & I was called saying they will be 45mins our! They finally showed up closer to 6pm -1 hour later than told!
McKinney TX
Work Description: Plumbing
Comments: quickly and efficientlyFort Worth TX
Work Description: Drain Clog/Blockage - Clear
Red Oak TX
Work Description: Drain Clog/Blockage - Clear
Richardson TX
Work Description: Drain Clog/Blockage - Clear
Celina TX
Work Description: Central A/C - Repair/Service
Comments: Couldn't find explanation for strange noise, but took time to tighten a loose bolt they found. I'm comfortable they checked everything there was to check. Both young men were very courteous. I'm just mechanically inclined to be "dangerous" so I really appreciated Jason answering my many questions. He obviously wanted to be sure I understood what he was explaining. Juan was apparently in training on the mechanics, but appears to have very good customer courtesy experience.Dallas TX
Work Description: Switches/Outlets/Fixtures - Install
Comments: Good workBurleson TX
Work Description: Switches/Outlets/Fixtures - Repair
Desoto TX
Work Description: Plumbing
Midlothian TX
Work Description: Heat Pump Repair
Comments: helped me save several thousand dollars by just being honest. my unit is now back to normalDenton TX
Work Description: Install connection for generator.
Comments: Wanted $2K for what 3 other bids asked $650.00.Arlington TX
Work Description: Water Heater - Install/Replace
Dallas TX
Work Description: Faucets/Fixtures/Pipes Repair/Replace
Mesquite TX
Work Description: Drain Clog/Blockage - Clear
Comments: Expensive but they did a good job.Duncanville TX
Work Description: Put my new toilet in
Comments: I want to thank Anthony and Josh for putting in my new toilet. My husband and I love it. Great job again 100%. Left everything clean. Also a shout out to Diago for installing my new furnace. I will have heat this winter .๐๐๐๐โญ๏ธโก๏ธโก๏ธโญ๏ธโญ๏ธThis company to me is 5 stars. Canโt wait to get my electric taken care ofCorsicana TX
Work Description: Electric
Comments: Kenneth and Waco were amazing electricians, they met all my expectations! They were quick and very knowledgeable! Take in mind my house is 96 years old. My electrical was a fire hazard mess. They brought my house up to code and fixed all my electrical issues in a quick timely manner. Their work speaks for itself! I will definitely be using swan for any other future repairs!Terrell TX
Work Description: Plumbing
Duncanville TX
Work Description: Switches/Outlets/Fixtures - Repair
Comments: They are great100% Had electric and plumber out. Friendly and get to work and get three job done.Garland TX
Work Description: Electrical Wiring/Rewiring
Denton TX
Work Description: Electrical Panel Upgrade
Carrollton TX
Work Description: Water Line
Comments: Fantastic! They were professional and diagnosed the situation almost immediately. They are coming out again this week to fix my garbage disposal. Very, very satisfied with Swan!!!Richardson TX
Work Description: Faucets/Fixtures/Pipes Repair/Replace
Comments: I liked that the estimate was free and they gave me several options.Plano TX
Work Description: Water Heater - Repair/Service
Comments: I am very happy with Michael Deroy.Irving TX
Work Description: `Clear a washing machine drain backup.
Comments: We had Ryan as our service technician and he did a wonderful job. The entire experience with Swan Electric, Plumbing, Heating & Air has been exceptional. Communication between the office, the technician and ourselves was outstanding. We will use Swan for all of our Electric,Plumbing and Heating & Air needs in the future. A truly professional state of the art company.Ben & Jackie Watson
Mesquite TX
Work Description: Ductless (mini-split) A/C Install
Dallas TX
Work Description: Faucets/Fixtures/Pipes Repair/Replace
Desoto TX
Work Description: Switches/Outlets/Fixtures - Repair
Comments: Mike and Andrew were very efficient and helped us determine lighting updates that best met our needs. Thank you!Dallas TX
Work Description: Faucets/Fixtures/Pipes Repair/Replace
Dallas TX
Work Description: Faucets/Fixtures/Pipes Repair/Replace
Comments: He fixed the sink in the bathroom something my contractor who did my kitchen couldn't do or didn't want to do. He also made us look pretty stupid or silly or whatever. has to do with the shower head detachable handle.Je showed us what we missed or were doing wrong. Nice guy good workDallas TX
Work Description: Plumbing
Dublin CA
Work Description: Switches/Outlets/Fixtures - Install
Comments: Pleasure to work with, electrician was very dependable, & knowledgeable. Would hire againDallas TX
Work Description: Drain Clog/Blockage - Clear
Comments: Great job doneRichardson TX
Work Description: Drain Clog/Blockage - Clear
Denton TX
Work Description: Electrical Panel Upgrade
Comments: They did a great job. However, the 3 stars us because they charged me 350 bucks to install a 11 dollar 60amp fuse into my breaker box and nothing else (didnt run wires or anything, breaker alone was 350). They also quoted me 2000 to run wire 30ft to the other side of my garage, I declined. They are extremely expensive and I wont be using this app anymore to find electricians or anything really cause I cant afford it. I'll just use craigslist from now one.Wylie TX
Work Description: Plumbing
Comments: Extremely satisfied with SWAN Electric, Plumbing, Heating & Air.Ryan was the technician that came to our home. He was very professional, honest, knowledgeable, respectful. Ryan inspected the problem and right away he found solution. I would definitely recommend SWAN Electric, Plumbing, Heating & Air, and use them for any future plumbing issues.
Forney TX
Work Description: Plumbing
Dallas TX
Work Description: Faucets/Fixtures/Pipes Repair/Replace
Comments: Burned my floorDallas TX
Work Description: Central A/C - Repair/Service
Comments: They found the problem and fixed it.That the other company didn't and gave me a very good price for the repairs. Thanks.Midlothian TX
Work Description: Water leak,,,On the weekend of course
Comments: I had another plumbing company come out and tell me my leak was under my foundation and they were going to have to do all kinds of demo to get to it for repair. Quoted me $1115.00 and said, Hopefully, the company would reach out to me sometime during the business week to schedule an appointment. I could tell by his clean jeans and shirt he had no intentions of getting dirty on a Saturday. He had lazy wrote all over him. SO, I called Swan. BEST decision I ever made! I had the pleasure of the David Helton and Anthony gang show up. Told them what I had been told and David said, Well, let's see. He dove right into the mud, felt around and looked at me and said, We can have this fixed in 15 minutes. He showed me where the leak was and it was about 6 inches out from my foundation. Both gentlemen were an absolute pleasure to be around and they had the BEST attitudes and work ethic. And I have to say, that David is absolutely the most enthusiastic guy I've been around and he represents Swan VERY well. He loves what he does, loves helping people and he loves the company he works for and believes in them. They both knew what they were doing and had the leak repaired in no time and it cost me NO WHERE NEAR what that other joker from Dial 1 quoted me. All in all, GREAT SERVICE on a SATURDAY. Swan will be my go-to from now ON and I will most certainly request David and Anthony!Nevada TX
Work Description: Switches/Outlets/Fixtures - Install
Frisco TX
Work Description: Electrical Wiring/Rewiring
Comments: Even tho they couldnโt help with the projects I was doing, I have given them 5 star rating. The two young men that came were very nice and polite. Pricing was really high.Dallas TX
Work Description: Plumbing
Rockwall TX
Work Description: Central A/C - Repair/Service
Comments: workers were very courteous. work looks good. i'm satisfied.Plano TX
Work Description: Switches/Outlets/Fixtures - Repair
Dallas TX
Work Description: Faucets/Fixtures/Pipes Repair/Replace
Dallas TX
Work Description: Central A/C - Repair/Service
Mesquite TX
Work Description: Faucets/Fixtures/Pipes Repair/Replace
Frisco TX
Work Description: Electrical Wiring/Rewiring
Comments: I would give this company a 5 star rating. The job was completed the next day after my request was made. I am happyLittle Elm TX
Work Description: Interior Lighting - Install
Comments: I had a light fixture installed this week and my experience was A-1 the best. The technician was so nice and knowledgeable. He was covid safe with out question, and he did a wonderful job and made sure it was perfect. I am so please with swan electric and highly recommend them for electrical work. I will be using them again soon. Thank youMansfield TX
Work Description: Water Heater - Install/Replace
Comments: The seem to have done a great job. when they put in water leak detacher (batty operated), then left the power plug hanging down. There was no 110 VAD plug nearby, I will have to run a exitron cord to recharge the unit. They left without saying a word about it.Garland TX
Work Description: Faucets/Fixtures/Pipes Repair/Replace
Lancaster TX
Work Description: Faucets/Fixtures/Pipes Repair/Replace
Comments: They had professional workers. Came in and wasted no time in finding the problem and getting the work done. I would use them again.Fort Worth TX
Work Description: Switches/Outlets/Fixtures - Install
Comments: Excellent response, on time, And did the job quickly and efficiently. I would definitely use againSachse TX
Work Description: Plumbing
Dallas TX
Work Description: Switches/Outlets/Fixtures - Install
Comments: very knowledgeable and professional. I am satisfied with the work done and would definitely use them again.Little Elm TX
Work Description: Switches/Outlets/Fixtures - Install
Comments: Did a awesome jobDallas TX
Work Description: Plumbing
Comments: The Techs were amazing, on time, and professional.Desoto TX
Work Description: Faucets/Fixtures/Pipes Repair/Replace
Comments: Cost a lot of money , but it was OKDesoto TX
Work Description: Faucets/Fixtures/Pipes Repair/Replace
Comments: Very nice, professional young man came and did the repair I needed. Very pleased.Grapevine TX
Work Description: Plumbing
Red Oak TX
Work Description: Faucets/Fixtures/Pipes Repair/Replace
Comments: good work but price was too high for two hours of workDallas TX
Work Description: Faucets/Fixtures/Pipes Repair/Replace
Comments: very professional and experience.The Colony TX
Work Description: Plumbing
Dallas TX
Work Description: Plumbing
Comments: The technician was knowledgeable and personable without being condescending. He gave good advice, which I took.Carrollton TX
Work Description: Drain Clog/Blockage - Clear
Comments: GREAT!!!!!!!!!!!!!!!!!!!!!!Allen TX
Work Description: Electrical Wiring/Rewiring
Comments: Chris and his crew were excellent. I highly recommend Swan Electric because of their professionalism and customer service.Irving TX
Work Description: Troubleshooting
Comments: The electrician that come was very knowledgeable and efficient, with total respect for my house.My complain is the process in replacing smoke alarms was too expensive. Not the fault of the electrician.
Dallas TX
Work Description: Furnace/Heating System - Repair/Service
Comments: Prompt response, service and repairs done at fair price. Technician very knowledgeable and explained repairs in detail.Richardson TX
Work Description: Tankless water heater
Comments: Finally replaced navien tankless unit under warranty; after winter storms caused internal leaks that were not completely fixed in 2 no old unitAllen TX
Work Description: Electrical Wiring/Rewiring
Comments: Thank you Chris for saving me I really appreciate it!Wylie TX
Work Description: Electrical Wiring/Rewiring
Lancaster TX
Work Description: Pipe repair
Venus TX
Work Description: Switches/Outlets/Fixtures - Install
Arlington TX
Work Description: Central A/C - Install/Replace
Comments: They did a great job!Arlington TX
Work Description: Faucets/Fixtures/Pipes Repair/Replace
The Colony TX
Work Description: Faucets/Fixtures/Pipes Repair/Replace
Comments: When I filled out the form and when they called I sprcifically said I needed someone to fix the jet on my whirlpool tub. They came out and the first thing they said was that they didn't fix jets. I would have had my regular plumber fix the other, very small issue they took care of had they been upfront and told me they could not fix jets. They were very nice, etc., but they didn't even turn on the whirlpool to see what the problem was.Keller TX
Work Description: Sewer Main - Replace/Repair
Comments: One of the best outfits I've felt with!!!!!Couldn't ask for much better!(unless it was fee)Just KIDDING THE PRICE was a LOT BETTER than some other bids that i gotGreenville TX
Work Description: Needed wiring in attic checked out to be sure it was done correctly.
Comments: They spoke to us and said someone would be here Monday morning January 11 around 8am. Got a message later that they would call when they were on their way. No show. Figured it out ourselves.Grand Prairie TX
Work Description: Heat Pump Repair
Comments: We had the air handler changed. The existing system had some odd wiring problem to overcome but Swan's techs Kelly and Eric were able to resolve. Now the entire system is working better than ever it ever has before..Fort Worth TX
Work Description: Faucets/Fixtures/Pipes Repair/Replace
Comments: So professional and so caring. Michael was a diamondFort Worth TX
Work Description: Switches/Outlets/Fixtures - Repair
Dallas TX
Work Description: Attic/Whole House Fan Install
Kaufman TX
Work Description: Electrical Panel Upgrade
Comments: I am very happy with the very quick response to my inquiry. I got a reply and scheduled a meeting for next week.Richardson TX
Work Description: Tankless Water Heater - Install
Comments: good job overall; quick response; fair price and install tech helpful; little issue with feature of recirculating pump function in navien tankless water heater 240a being utilized - additional cost for crossovers at end faucets to improve quick availability of hot water is a questionArlington TX
Work Description: Switches/Outlets/Fixtures - Install
Comments: Trey was professional, on time and a pleasant person. I highly recommend Swanโs services.Carrollton TX
Work Description: Electrical Wiring/Rewiring
Dallas TX
Work Description: Electrical Wiring/Rewiring
Desoto TX
Work Description: Central A/C - Repair/Service 2 new ac systems
Fort Worth TX
Work Description: Electrical Wiring/Rewiring
Garland TX
Work Description: Switches/Outlets/Fixtures - Install
Comments: came on time did a GREAT job !!!Dallas TX
Work Description: Switches/Outlets/Fixtures - Install
Comments: Very prompt,courteous and thorough...thanksDenton TX
Work Description: Switches/Outlets/Fixtures - Repair
Comments: Fix the problem.Royse City TX
Work Description: Interior Lighting - Install estimate
Comments: I received fast and courteous service from this contractor. He was knowledgeable and very professional. I look forward to doing business with SWAN Electric in the near future!!Fort Worth TX
Work Description: Plumbing
Comments: Still working on project, communication could be betterKeller TX
Work Description: Drain Clog/Blockage - Clear
Comments: They couldn't fix the problem-
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HVAC License in TX :
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Master Electrical License in TX :
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#M42142
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