I do apologize about the inconvenience you had with my company. However, I was with you until you began creating false claims. Everything was accurate until the calls. When I sent my quote and gave my reasoning for my price, I did not receive a response. I also called you and never received an answer. (It doesn’t make sense for me to ignore business when I’m in the process of building clientele AND I REACHED OUT FIRST). After I didn’t receive a response, I never reached back out to you. You called me just recently (almost a month later) asking what happened to services (It would have made way more sense to call around the 17th when you didn’t hear from me and not almost a month later) and I told you, due to lack of communication on your behalf we were not able to come to an agreement and move forward with scheduling of services. You stated I called at 7:11am when truthfully I don’t wake up that early, I also don’t start my business until 12 noon. We also do not work on Sundays. I also had no clue you were in California and is not aware of any time difference. We have NEVER had a conversation about such, I do not know you so I have no reason to not be happy with you when I was very EAGER and EXCITED to take you on as a new client but you will not defame my character with lies. You called me being very rude and for that I have every right to decline services. You also had HomeAdvisor reach out to me and I explained to them that I had no problem taking you on as a client STILL as long as you can do business respectfully. Honestly, this is a simple case of miscommunication that could have been handled differently had there been more respect for me and my business. Understand it is not what you do, but how you do it. Also, due to this incident, I recently searched for the email you claim to have signed and sent and YES I have discovered it in my JUNK FOLDER and I do apologize for the misunderstanding and inconvenience but a simple follow up call regarding services could have got the situation handled differently and on a more positive note. But as always, thank you for your inquiry and I wish you nothing but success in finding assistance for someone to service your properties.