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Royal Exteriors LLC

Services: Siding Repair

Description: Royal Exteriors provides tailor made solutions for projects of all sizes. With free professional consultations and constant communication backed by trained and certified technicians and around the clock project management to ensure a quality job.

Service Area: Atlanta, Holly Springs, Avondale Estates, Norcross, Scottdale, North Metro, Stone Mountain, Mableton, Woodstock, Alpharetta, Canton, Roswell, Decatur, Pine Lake, Clarkston, Lebanon, Marietta, Buckhead, Duluth, Cumming, Tucker, Snellville, Smyrna, Kennesaw, Suwanee, Lilburn, Lawrenceville

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3 Reviews

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Overall

Work Description: Re-side house with Hardie planks, soffits, fascias; paint all; install gutters and downspouts

Comments: I have never spent so much money at once as I did for my project with Royal Exteriors, but the end result was worth every single penny. I had them replace all my home’s cedar siding with Hardie planks, soffits and fascias. I also lucked into a special offer to replace my 4” gutters and downspouts with 6” gutters and (4”) downspouts—for free! I accepted Roy’s estimate and signed the contract, and Roy was very kind and informative in every way.

He then set up a meeting at my home with himself, Carlos (project manager) and Cy (color and design consultant) the next week to get things rolling. They set up a group text for communicating with me, and I also could reach each of them by phone, direct text or e-mail. Throughout the project, Carlos and Cy were very accommodating to my particular requests and graciously and patiently addressed all my questions and concerns. Cy went out of her way to be helpful to me in other ways during the project, whether it dealt with color choices or financial stuff. I truly felt I was being treated like family by the managers and the workers/craftsmen.

The demolition and installation crew—Roly (crew chief), Jonathan and Carlos (a different Carlos)—did exceptional work in removing the old siding and installing sheathing, house wrap waterproofing, and the new Hardie materials, all precisely cut to fit on my house like a perfectly assembled jig-saw puzzle. Their expertise and work ethic were outstanding, and my property was left very clean at the end of each work day. I could not have asked for a better crew for this part of the project.

After I spent a few consulting sessions with Cy to discuss colors, painter Peter applied patches of various colors on the primed planks to help me decide which colors to choose. Peter, too, was skilled and proficient, and once I decided on the color scheme, he masterfully applied the paint to the primed Hardie planks, fascias and soffits. Peter is almost as persnickety as I am! His very pleasant helper, Vinny, was a hard worker as well. I was delighted that the scope of work included repainting my porch, my front door and my garage as part of the project and that they used the highest-quality Sherwin-Williams paint. I’ve had my 1980 house repainted several times since I moved here in 1996, but I have never had a painting crew so professional and less in need of supervision by the project manager or by me.

Next came the expert gutter guy, Juan, and his helper, Jeraldo. Both of them were sweet, hard-working men. Juan was able to devise a way to extend a gutter over the garage door so the downspout could be installed straight down and not have curves that would have been far less attractive. When he was done, he told me to let the company know if there were any leaks, but there are none. The job is perfect.

The last task was to install a new Anderson storm and screen back door, and, with Vinny’s help, Peter did so expertly, as I had learned to expect from him.

At completion, Carlos and Josh (another nice project manager) came by for the walk-through, and they put blue tape on the (very minor) areas that needed attention, and the next day Peter came and took care of all the issues. My house looks brand new, and passersby say, “It looks great!” or “It’s beautiful!” or “They did a wonderful job!”

One often hears horror stories about contractors, but I could not have chosen a more outstanding company than Royal Exteriors. I hope everyone who reads this review and contracts with them will have a similar experience. They are THE BEST! I recommend them highly.

Overall

Work Description: Siding Repair

Comments: Royal Exteriors have exemplified true professionalism (trustworthy) and courtesy in helping me to complete the siding project for my home.

Overall

Work Description: Siding and windows

Comments: Very professional and knowledgeable from the beginning! I interviewed several other companies but Royal Exteriors was by far the most impressive. Very glad we hired them and would recommend them to anyone needing a home improvement project!
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