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Main Services: HVAC

Description: We are a family-owned air conditioning company based in Houston, TX. We work anywhere from commercial to residential which allows us to customize our range of services to your needs. Contact us today and let us "exceed your expectations" at Nitro.

What sets us apart from other contractors: We personally tailor offers and appointments to meet your needs.

We are best known for: Honesty, Professionalism, Courteous and Great Pricing

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20 Reviews

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Overall

Work Description: Good quote, then giant run around

Comments: I called Nitro on September 5, 2024 to get a quote to replace two 4-ton units in my house. First, discussion went very well. We quickly narrowed down that replacing Condensers outside and Evaporator Coils in the attic is the best option. Nitro provided very competitive quote for 16 SEER rating Trane and Amana units. The quoted price was much lower than other quotes I was getting. Nitro also stated that Amana product comes with the Lifetime warranty, though I was not quite sure exactly what it meant. I thought it was a bit hard to believe. I then asked to provide me the model numbers for the units and warranty information. After looking up the model numbers provided it turned out that Train unit had 14.8 SEER rating, not 16 as quoted, while Amana rated 15.2 SEER. Also, on Amana site the warranty stated as 10 year limited. I texted Nitro to get clarification. That's when things went slow and silent. I was still very exited about the quoted price, even with lower ratings, and sent a couple more requests for clarification. No answer. I tried to call a couple of times, no one was answering. Four days passed since original contact and I started to suspect that Nitro is backing out and ignoring my text/calls. I then called Nitro from my wife's phone and they answered right away. I hung up and two minutes later called from my phone again, no answer. I then knew I am being avoided and sent Nitro a polite text stating that if they don't want my business because I am asking for details on the quote they provided they can just say so and retract the quote rather then giving me run around, and I am planning to post a review on my experience with them. I immediately got a call back apologizing for the delay due to him just getting off the plane due to family emergency etc. I told him I am about to approve the work with another contractor but still like his quote better even with lower SEER rating, but need to see warranty policy document. He promised to send it. 3 days has past since then, no warranty document or any other follow up. I ended up using another service provider.

Overall

Work Description: Quote

Comments: Giant run around

Overall

Work Description: Central A/C - Repair/Service

Comments: Would definitely recommend anyone who needs their A/C fixed. They were respectful and quickπŸ˜ŠπŸ‘

Overall

Work Description: Central A/C - Install/Replace

Comments: Jorge has a great team. Very personal service. I would recommend them to anyone. Very efficient, clean professional. I have them coming back next year for an annual tune up before winter.

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Work Description: Central A/C - Install/Replace

Comments: Very informative

Overall

Work Description: HVAC

Comments: Jorge went above and beyond to make sure he beat my other quotes and got the system I wanted. His team installed the complete system in just a few hours and he was able to come in and review the work from a quality standpoint. The next day I received my warranty/registration info. Would recommend to anyone that needs a reliable HVAC contact.

Overall

Work Description: A/c

Comments: Good work came in did the job
They were hired to do

Overall

Work Description: Central A/C - Repair/Service

Comments: After getting multiple bids for replacing my AC unit, I realized it just wasn't in the budget to get it replaced and I needed to get a couple more years out of it. Enrique walked me through everything he did and offered me a few tip of things to keep up myself... greatly appreciated... thank you Nitro AC!

Overall

Work Description: Central A/C - Install/Replace

Comments: He was very fast, kept in constant communication, very honest and helped so very much in our time of need!! πŸ‘πŸ‘πŸ‘

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Work Description: i dont have one

Comments: i love nitro ac

Overall

Work Description: Central A/C - Install/Replace

Comments: Verry well satisfied with installation and craftsmanship.Still wating for
warranty papers to be mailed to my home

Overall

Work Description: Evaporator Coil Replacement

Comments: I am very satisfied with the air conditioner service that I had with NITRO A/C. They are prompt, courteous and very efficient in doing the job.

Overall

Work Description: Central A/C - Install/Replace

Comments: These guys showed up early and were all very professional in conducting their business. The job was completed in a timely manner as well. Thanks to the crew at Nitro A/C

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Quality

Price

Punctuality

Work Description: Central A/C - Install/Replace

Comments: Juan and his team were EXCELLENT! They kept me updated on what was needed and was VERY PUNCTUAL. I will DEFINITELY use their services again as well as refer. A1 service!

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Quality

Price

Punctuality

Work Description: Central A/C - Install/Replace

Overall

Work Description: Central A/C - Install/Replace

Comments: GREAT,GREAT,GREAT,DAM GREAT.

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Quality

Price

Punctuality

Work Description: Central A/C - Install/Replace

Comments: Good job but i didnt get the paperwork on the warranty and the invoice.

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Quality

Price

Punctuality

Work Description: Central A/C - Repair/Service

Comments: they answered the call on time. They were very respectful and answered all of my questions. They fixed the problem low on freon and checked the rest of the unit.

I would recommend this company to people I was very pleased with there work.

Overall

Quality

Price

Punctuality

Work Description: Central A/C - Repair/Service

Comments: After encountering a ridiculous upsell from my previous AC service company for a new compressor and air handler (nearly triple[!] what I ended up paying - it's quite a racket some of these companies have going) I got some bids with networx leads. Nitro AC was one of these. I found it a bit difficult to find info on Nitro from their website, and you always wonder who is writing the reviews. I didn't want anything smart-home (more stuff to break) and had already done a cost calculation given my AC usage, the cost per kwh (i.e, SEER=20 will cost 80% (16/20) of SEER=16 to operate, yes that's how small the advantage is), to figure out that a SEER=20 took over 40 years to pay for itself. Nope, nothing's going to last that long. Picked a brand (Trane) and found the right model numbers for mid-range SEER, non-smart-home, that matched a 3.5 ton air handler/compressor combo. Do this, and that way contractors are just bidding on the model number and install, far more clear for everyone. No need to 'round up'. 1200 sq ft. = 3 ton, more or less. And do you really need control to 0.1 degree?

Turns out Nitro A/C is a midsized company, has 3 crews doing commercial and 4 residential, and have been in business 6 years, with the owner having 17 years experience. They arrived on time, were very careful to not damage a wooden stairwell while they are battling to hoist a heavy air handler that barely fit through the attic access door. No problems, done by early afternoon, and it all works. Professional, no-nonsense crew. Better warranty. Absolutely, pick these guys. I would use again.

I'm not sure why the prices vary so much between businesses. With some of them, if they are sending salesmen to pick a unit for you, pretty soon it is a thousand for in-line filters (why?) another thousand for a full-house surge protector (what?), duct work (no, it's fine), some slightly higher SEER with an enormous markup because they have to pay for the guy's salary. Am delighted to have found a reputable company who will do all the hard labor at a fair price and doesn't have just 2 employees where you wonder if they are going to be around next week.

Overall

Quality

Price

Punctuality

Work Description: Central A/C - Install/Replace

Comments: Very professional, no hassle, excellent price for the services received. Highly recommend...5star
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