Work Description: Furnace/Heating System - Install/Replace

Thank you for your amazing review! 🌟 We’re thrilled to hear that you had such a positive experience with NICE Heating and Air. Our technician Dave is truly dedicated, and it’s great to know he could complete your furnace installation so efficiently, even starting before our usual time. Providing top-notch HVAC services and ensuring your home stays comfortable is what we strive for. We appreciate your kind words and the opportunity to serve you. If you need any further assistance with your heating system, we’re here to help. Your home should always feel NICE!

Work Description: Central A/C - Install/Replace

hank you so much for your fantastic review! 🌟 We’re thrilled to hear that after all the quotes and hours spent, you found NICE Heating and Air to be the best choice for your central A/C installation. Your satisfaction means the world to us, and we're delighted that our quality and pricing met your expectations. If you ever need anything else or have questions in the future, feel free to reach out. Stay cool, and remember, your home should feel NICE!

Work Description: Thermostat - Install/Replace

Thank you for sharing your feedback. I’m really sorry to hear about your experience. We aim to provide the best service, and it’s clear we fell short this time. We understand how valuable your time is and regret the inconvenience caused by our delays and miscommunication. This isn’t the standard we strive for, and we appreciate you bringing this to our attention. I’d love to make this right for you. Please reach out directly so we can discuss how to resolve this situation and ensure you get the service you deserve. Your comfort is our priority, and your home should always feel NICE.

Work Description: Central A/C - Repair/Service

Thank you for the wonderful review! 🌟 We're delighted to hear that you were very pleased with our service. It’s great to know that you plan on using NICE Heating and Air again in the future. Your trust and satisfaction are our top priorities. If you ever need any further assistance, don't hesitate to reach out. Your home should always feel NICE!

Work Description: Central A/C - Install/Replace

Thank you for your glowing review! 🌟 We're thrilled to hear that you had such a positive experience with JT Smoot. His knowledge and clear communication really make a difference, especially when it comes to Central A/C installation and replacement. We’re glad you found his expertise helpful. At NICE Heating and Air, we strive to provide top-notch service and personalized care to ensure your home stays comfortable year-round.

Work Description: Furnace/Heating System - Install/Replace

Thank you so much for your fantastic review and for giving us 5 stars across the board! 🌟 We're thrilled to hear that you’re satisfied with the quality, price, and punctuality of our furnace installation service. At NICE Heating and Air, we strive to make every experience as smooth and satisfactory as yours. Your feedback truly brightens our day and motivates us to keep delivering top-notch service.

Work Description: Heat Pump Install

We wanted to take a moment to thank you for telling us more about your experience with us. From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. It is good to know that our team exceeded your expectations and made your experience memorable. Your words of appreciation make a world of difference and set the tone for our employee's morale. We will be sure to share your review with our team on our next staff meeting. Do allow us the opportunity to serve you again. We will do everything in our power to deliver an even better customer experience.

Work Description: Gas Fireplace Repair

We are sad to hear things did not go as you wanted them to. We are always hard at work to make sure our team delivers on our brand promise and every customer has a positive experience. We will take your feedback into account as we work toward improving the way we do business. We do appreciate the opportunity to make this right and for the second chance. We always give multiple options for repairs and replacement so that you can find something that fits your budget. We would have hoped you were completely honest and accurate in your review, but thank you for the feedback. Knowing where we are missing the mark helps us tackle our weaknesses as we strive to be better every single day. I can be of further assistance in remediating this matter would you reach out to me at your leisure by phone or via email at ceo@nicehomeservices.com

Work Description: Install new hvac and relocate existing ducts/condenser. Install ventless gas fireplace.

We will do everything in our power to make certain every single visit is equally delightful. Know that are thankful for the trust you have placed on us. Your words of encouragement, Litia make us feel proud of what we do. Businesses are mainly about people connecting to people and knowing that our team is on the ball makes us proud. It is great to know that we were able to provide you with the highest levels of service. Our objective is that every customers that walks through our doors is able to have a similar experience.

Work Description: Full HVAC system replacement

We are ever so grateful for your review! Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing. We are so glad you found us to be a strong option among many excellent businesses in town.It is indeed our corporate goal to be the best in the market and through our hard work earn the loyalty and love of every single customer. We are hard at work to make our business the business of choice for those who appreciate superior quality and a passion for excellence.

Work Description: 2 Full HVAC system replacements

Our common goal is to constantly strive to deliver the very best by matching people that love their work with products and services that rock! Your review is valuable to us as we shape our customer strategy and useful to other community members trying to decide if we are a good fit for their needs. We recognize our customers are busy and are beyond thankful for their willingness to spend time giving us feedback.We hope you give us the opportunity to serve you again. Rest assured we will do whatever it takes to deliver on our promise.

Work Description: Furnace,2.5 Ton Condenser, Cased Coil
and NEST Indoor Security Camera

WOW! Carl reviews like this fuel our hearts and make us try better every single day. Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off. It is indeed our corporate goal to be the best in the market and through our hard work earn the loyalty and love of every single customer. We are hard at work to make our business the business of choice for those who appreciate superior quality and a passion for excellence.

Work Description: I needed the fan replaced on my gas fireplace. The technician recommended that the firebox be reconditioned due to rust and spent embers.

Reviews highlighting the commitment of our people to serve every customer with passion reaffirm that we are indeed living up to our mission statement.Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like.

Work Description: Mini split heating/cooling system

We are sad to hear we did not provide you with the best possible experience. We are constantly refining the way we do business and that is only possible thanks to candid feedback like yours. Please know that we are listening. You deserve better and we intend to right this wrong. Internally, we are already investigating the matter and looking for ways to ensure this does not happen again. Again, everyone here is working hard to deliver seamless interactions. For having failed you we are very sorry.