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Waterworks Plumbing & Heating Services Residential / Commercial

Main Services: Full service Residential and Commercial Contractor

Description: Our company Waterworks Plumbing & Heating is a full service Residential and Commercial Contractor servicing all of Philadelphia and surrounding areas for the last 15 years. Our plumbers specialize in leak detection and investigation, installation, maintenance and repair of all plumbing fixtures including sewer and drain lines, replacement of water heaters, repiping and any other needs your home or business requires. Our company can also do the plumbing in your new bath and kitchen remodel. We also work with new construction and remodeling. We pride ourselves on prompt, courteous and professional service. Contact us to and see how, WE CAN, WE CARE AND RE REPAIR!

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3 Reviews

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Work Description: Sewer Drain clogged

Comments: These guys were hired through a warranty company. I could write a book on the horrible experience I had with these people. Thieves and con artists is where I'll start. The sewer drain was leaking so bad it was flooding my plumbing. Because I lived close to their home, they kept putting me off to the end of the day after I waited 3 days. On day 1 they made little to no effort to find the outside drain outlet and decided it was the end of the day and called it. They did nothing. They came back the next day, after 5 pm and after I found the outlet myself to finally attack the backed up sewage. Because I'm a women they claimed I used baby wipes. I learned the decades before to never use baby wipes after my family's home had similar consequences. Despite that, the man, I believe Joe, called me a liar and that I used baby wipes. And that it wasn't covered under warranty. I lost it. What was the ACTUAL cause? Tree roots! After I lost it and after they flung feces and roots all over my bathroom for me to clean, they told me to increase my homeowner's coverage for tree roots so they could come out later. I'm not a fan of insurance fraud but that's what they wanted so they could make more money. Luckily, I was already covered, but I didn't tell them that. I never want them in or around my house again. Worst company ever.

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Work Description: WATER LEAKING IN HOT WATER HEATER CLOSET

Comments: WENT THROUGH MY HOME WARRANTY CO. WHO THEN CONTRACTED THIS CO. TO COME OUT ASAP TO MITIGATE THE DAMAGE TO MY HARDWOOD FLOORS . I WAS TOLD BY A GENTLEMAN IN THE OFFICE THAT THEY WILL BE OUT THIS MORNING BETWEEN 8-9AM.......NO CALL NOT NOTHING.....MY FIANCE' STAYED HOME FROM WORK TO LET THEM IN ETC......THEY SHOWED UP ABOUT 2P .......!!!!!! ONLY TO WALK IN AND LITERALLY LOOK AT IT AND INFORM MY FIANCE' WE HAVE TO CALL THE TWP WATER DEPT. AND LEFT W/OUR CHECK FOR $100. !!!! PLS DO NOT USE THIS CO. GOING FWD.......A LEGIT CO. THAT WANTED TO EARN FUTURE BUSINESS.....WOULD HAVE SAID .....I DIDNT DO ANYTHING / SO KEEP YOUR $$$. I FIND THIS VERY DISGUSTING....THE WAY SOME COMPANIES TAKE ADVANTAGE OF PEOPLE.....I'VE HAD COMPANIES IN PRIOR THAT REFUSED OUR CO PAY ! BECAUSE OF THOSE EXACT REASONS.......DONT SPEND IT ALL IN ONE PLACE WATER WORKS!!! IT'S THE LAST $$ YOU WILL EVER SEE FROM ME OR ANYONE I KNOW ...BECAUSE I WILL MAKE SURE THEY GO ELSEWHERE FOR THEIR PLUMBING NEEDS......THANKS FOR NOTHING!

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Work Description: my toilet was snaked

Comments: very nice man, came quickly and did job- 1, 2, 3
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