Services: Metal Roofing, Roofing
Description: Mach Jack Construction, Inc. is an owner operated general contractor serving all of Rhode Island. We have more than 30 years experience in all facets of residential and commercial remodeling. Beyond superlative workmanship, the longevity of our business owes to the strength of the personal relationships we build with our customers. Whether taking the time to explain the intricacies of our work or meeting you to choose materials, we're on the job throughout all phases of the process. Our specialties include ceramic and wood flooring, finish carpentry, roofing, additions, siding, windows/doors, kitchen/bath remodeling, decks and tile. All work is warrantied and guaranteed for a year. We do all the work ourselves (no subcontracting) and guarantee you'll get a call back same day and a price within two.
Service Area: Kingston, Wyoming, Forestdale, Little Compton, Cumberland, Warwick, Newport, Oakland, Bristol, Riverside, Glendale, Johnston, Saunderstown, Hopkinton, West Greenwich, North Providence, Pawtucket, Manville, Harrisville, Harmony, Greene, West Warwick, West Kingston, Carolina, Foster, Rockville, Shannock, Hope Valley, Exeter, East Providence
12 Reviews
Review MeSmithfield RI
Overall
Work Description: None done
Comments: Took a deposit for a job that was immediately cancelled due to health reasons. Refuses to return deposit. Ignores requests for return, doesn't answer text messages or mail, hangs up when he answers phone. Stole large amount of my money and won't return it. DO NOT TRUST HIM!!Rumford RI
Overall
Work Description: Addition of Upper and Lower Level additions - never finished!!
Comments: Rick Machado from Mach Jack Construction took me to court because I told the truth from my experience of his poor workmanship at our home. The City of East Providence and State of RI Contractors Board deemed the work as Poor Workmanship and told Rick at Mach Jack Construction to fix our home. Contracted 10/2018 and he got a Lawyer who is listed as a "Dummy" on his website. Rick at Mack Jack who hired a lawyer let someone call him a "dummy". I s/w the person who posted Rick's lawyer as a dummy. He told me the entire poor handling of his case. He fired Rick's lawyer in court and handled the case himself!!Rick at Mach Jack was able to avoid the State of RI Contractor Board due to a lawyer. A lawyer called his lawyer and excuses were made constantly. We will take Rick from Mach Jack Construction to court. They did now show up in Superior Court and I spoke with theJudge. Rick made me an offer and I refused at State of RI Cont Board. He first acted kind, caring and loyal. One of his Workers quite as He worker did not like the way he treated his customers. I will take Mach Jack to court as this is a 3 year project he never completed. He paid a lawyer to get out of finishing our job. God/Jesus will do battle for us!! Treat Good Customers with dignity and respect. I refused Rick at Mach Jack Construcion offer to pay me/us off as Mach Jack was unable to handle our job which He started!! Rick from Mach Jack used a post about his Poor Workmanship and got an attorney which stop him from being Dinged at the State of RI Contractors Board. Now justice must be done. What a awful experience, never knew from his kind and sweet manner that he would change into a person who would not answers calls, etc. I want the money he ownes us. I refused and now I am told he owes us more. So much pain, suffering, searching for contractors constantly. The Judge knows as I told the court via email about this Poor Workmanship experience
Providence RI
Overall
Quality
Price
Punctuality
Work Description: Home Addition
Charlestown RI
Overall
Quality
Price
Punctuality
Work Description: Roof Repair-Flat / SinglePly
Comments: all though he couldn't fix my problem he was very honest and told us what to do to get it fixLincoln RI
Overall
Quality
Price
Punctuality
Work Description: Attached garage with mid room
Comments: Great work and communication from Rick and company! Very pleased with how everything turned out!West Warwick RI
Overall
Quality
Price
Punctuality
Work Description: Front door/patio door install, finish trim work in kitchen.
Comments: Please do yourself a favor and look elsewhere! Richard is a nice guy to deal with but the quality of work is beyond terrible. I think I could've done a better job with no experience. I've had to pay another contractor to fix the horrible work that was done. My front door is so drafty that you can actually see the outside. Rick and his brother Ron would show up a lot later than promised and stay about two hours and then leave. It was so damn frustrating that I no longer wanted to deal with them. The project was promised as being completed in 2 weeks tops, 5 months went by and it still not completed.Pawtucket RI
Overall
Quality
Price
Punctuality
Work Description: strip and replace roof
Comments: Great crew,worked very steady stripped and redid roof in one day. Cleanup was terrific wouldnt have even known that they were here. Great job and a great price!!Providence RI
Overall
Quality
Price
Punctuality
Work Description: In progress so far so good Richard has been great and prices are very fair. Very easy to interact with.
Riverside RI
Overall
Quality
Price
Punctuality
Work Description: Perfect!!!
Comments: If I could give higher than 5 stars I would !Rich,Ron are easy to deal with straight shooters going to use them for future projects it went so well ! My roof is absolutely perfect not 1 complaint!
Providence RI
Overall
Punctuality
Work Description: Rich Machaud called me immediately and we set an appt. for the next day. He was the only roofer who took out his ladder and got up on my roof. He walked around the roof He assured me that my roof was still in good condition.
Comments: See above.Wakefield RI
Overall
Quality
Price
Punctuality
Work Description: spilt a shared bath into 2 separate baths (one master bath, one hall bath). built a wall, installed new plumbing, tile flooring, tile tub surrounds, new fixture installation.
Comments: Told me he and his brother did most of the work (didn't sub contract - except for specialty like bigger plumbing installs - which did keep costs down) and that once they start the job they stay there. The estimate was 3 weeks to complete. we had an understandable delay of a few weeks because I wanted permits pulled so timing of available inspectors influenced the timeline. The expectation after inspections were done was then to complete in another couple weeks. 5 MONTHS later I said "enough". The tile floors were so uneven the mop skips (this house is not that old - it was not a problem with an uneven subfloor). There is a noticeable difference in tile laid by one brother versus the other which is frustrating. Work was done 2 maybe 3 days in any given work week but he (usually one person only) arrived around 10 and was gone before 3. (I asked neighbors and some times came home early myself to check on progress.) Bottom line - one person (mostly) showing up a couple days a week for a coupe hours at a time does NOT constitute a focused effort. The work was shoddy. I have had to pay over $2000 to hire a real tile person to overlay BOTH floors and rip down and redo the front covering of the whirlpool tub. I still need to hire another expert to fix the tile surround in the master bath. Yes - he's good to deal with and fair about pricing (credit, reimbursements, etc.) but you get what you pay for when it comes to effort & execution.East Providence RI
Overall
Work Description: I wanted an estimate to remodel my kitchen and bath.
Comments: I was called immediately, he came out to my house took the measurements. Very professional, informative and full of ideas. He called the next day to provide with the estimates, however I have not called him back yet.-
Share
-
-
-
Registered Contractor Number in RI :
#27084