Main Services: Car Chargers; Service Upgrades;Service
Description: Looking for a licensed and experienced company to tackle a project? Get guaranteed quality results with KPHDesignLLC. We offer professional and reliable services for a wide variety of needs, working with the dedication and craftsmanship that will provide you an; experience of complete satisfaction.
What sets us apart from other contractors: Fueled by our commitment to excellence, we go the extra mile to make sure our clients are completely satisfied with our work. Call us today
We are best known for: Car Charging Stations and Service Upgrades are our specialty.
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Tesla Charger
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Install Tesla Charger
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Upgrading Service to 200amps
7 Reviews
Review MeUpper Marlboro MD
Overall
Work Description: Exhaust bathroom fan repair
Comments: They never showed to my appointment on Thursday 8/15/24. I’ve reached out multiple times via phone but calls and text and were all ignored. Had to reach out to the warranty company to finally reassign a new company. They were quick to collect through money then ditched me when it was time to complete the work. SMH Very unprofessional! And yes i have screenshots to prove it.Baltimore MD
Overall
Work Description: Switches/Outlets/Fixtures - Repair
Comments: File a ComplaintFeedback from consumers is vital to BBB. We appreciate your willingness to report this information
to us. We look forward to helping you and the business work toward a resolution.
Your complaint details:
First name: JOANNE
Last name: BROWN
Email: joannetheresabrown@gmail.com
Phone: 4436220466
Street address: 4124 GLADDEN AVENUE
State: MD
City: BALTIMORE
Zip: 21213
Country: USA
Description of complaint:
Please note the attachments/ estimate and all text
conversations. Company viewed work at my home to be
done prior to providing estimate/ lost power of all electrical
outlets in kitchen dining area and sun porch / major
appliances of kitchen refrigerator and stove were hooked to
electrical outlet in basement via extension cord. Made clear
these were the major outlets to be repaired. Received
estimate consistent with others received authorized work.
Note times on text messages. Did not arrive until a little
before 9 and completed work at 12:52 (received phone call
which I have record of indicating job was complete).
Contractor indicated all work was complete and I paid the
$466.00 listed in estimate. Contractor left and I went to turn
on stove and discovered outlet was not working. Called
within 10 minutes to inform Mr. Price stove was not working
KPH Design LLC
2349 PO Box
Glen Burnie, MD 21060
4435833431
If you have any questions or
concerns, please contact the
BBB assigned to your
complaint:
BBB of Greater Maryland
502 S. Sharp Street
Baltimore, MD 21201-2445
(410) 347-3990
Continued on next Page
9/5/23, 1:43 PM Step 3 | File Complaint against KPH Design LLC | Better Business Bureau
https://www.bbb.org/file-a-complaint/0011-unlisted-undefined/form/517963f2-9786-4f2f-b078-cd7f117e6d4d 2/3
and he became argumentative because he did not
complete the work he was contracted to do and told me he
was on another job and when he completed that job he
would return to my location (see text messages). I
responded that it was not a good time yet I would make
myself available at his convenience the following week to
return (see text message). Scheduled for Monday
09/4/2023 between 10am and 11am (time and date set by
Mr. Price of KPH Design) see attached text messages.
NEVER SHOWED NEVER TEXTED NEVER CALLED.
Discovered upon checking all outlets (which I should have
done before I paid him) and there are 2 other outlets in the
dining room that are not working). CONTRACT SAYS AT
COMPLETION OF JOB ALL OUTLETS WOULD BE
Columbia MD
Overall
Work Description: Electrical issues
Comments: Great service. Very knowledgeable with his work. The technician took time to explain the problem and also gave advice on what to do to avoid any future issues. Thank you .Baltimore MD
Overall
Work Description: Electrical installation
Comments: Price Hicks is professional and performed quality electrical workmanshipLaurel MD
Overall
Work Description: Electrical
Comments: On time, fairly priced, very knowledgeableGlen Burnie MD
Overall
Work Description: Electrical Foreman
Comments: Working with KPH Design on multiple projects have been a positive experience.They are knowledgeable, experience and pays attention to details. I would recommend them to anyone seeking a professional Electrical contractor for any level of design or installation.
Newark DE
Overall
Work Description: Service
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Master Electrical License in MD :
#14654
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