Own this business? Claim It!

Hybrid Air Heating-Air conditioning-Plumbing

Main Services: Heating and AC installation, Plumbing , Boiler Installation, Water Heater, Furnace Installation and Repair, Plumbing

Description: For nearly 20 years and over 10,000 customers serviced in the Hampton Roads area, Hybrid Air is your quality AC / HT and Plumbing , Service -installation source. We have more positive reviews than any heating and AC contractor in our area. Why? Because we care as much about your home as we do about our own. We train our staff to take extra care when installing our Trane Comfort Systems. We teach our installation team members how to be detailed and provide what we call WOW service. Because of this we have a loyal and dedicated customer base.

What sets us apart from other contractors: Trane Comfort Specialist dealer means we are committed to being the best in installation, service, customer satisfaction and employee training.

We are best known for: Residential and Commercial HVAC & plumbing design, installation, repair and maintenance in the Hampton Roads area.

See More
Load more photos

25 Reviews

Review Me

Overall

Work Description: Central A/C - Repair/Service

Overall

Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: They did a great job and cleaned up after themselves

Overall

Work Description: Central A/C - Install/Replace

Comments: No comments at this time. Project has not started.

Overall

Work Description: Faucets/Fixtures/Pipes Repair/Replace

Overall

Work Description: Furnace/Heating System - Install/Replace

Comments: Excellent knowledge of our problem am writing this while he is looking and finding the problem. When finished I will give you an update. Couldn’t be happier at point in time.

Overall

Work Description: Gas Piping

Comments: Very nice workers. Did a good job. Very professional.

Overall

Work Description: Central A/C - Repair/Service

Overall

Work Description: Plumbing

Comments: Very professional and kind. Great job!

Overall

Work Description: Gas Piping

Comments: I appreciate the fast response on an estimate!

Overall

Work Description: Central A/C - Repair/Service

Comments: Very professional

Overall

Work Description: Generator - Install

Comments: No one reached out to me

Overall

Quality

Price

Punctuality

Work Description: Plumbing

Comments: They did a great job.A little expensive for someone that is a senior citizen. You cannot get a payment plan unless your amount comes to one thousand dollars. The person that was doing the work really worked to solve the problem.

Overall

Quality

Price

Punctuality

Work Description: Tankless Water Heater - Repair

Comments: Technician was excellent and professional.

Overall

Quality

Price

Punctuality

Work Description: Central A/C - Repair/Service

Comments: Dan from Hybrid Air is an Outstanding technician. Very polite and professional. Explained everything in detail to me. Highly recommend this company and technician

Overall

Quality

Price

Punctuality

Work Description: Central A/C - Install/Replace

Overall

Quality

Price

Punctuality

Work Description: Sump Pump - Repair/Replace

Comments: Joey was on time, professional and very knowledgeable. I would call on him again.

Overall

Price

Punctuality

Work Description: Gas Furnace - Repair

Comments: Chris was GREAT, we got HEAT downstairs.

Overall

Quality

Price

Punctuality

Work Description: Central A/C - Install/Replace

Comments: The customer service provided by Hybrid, is amazing....The serviced my two home air conditioners, and bent over backwards to resolve a problem with one of my AC's...I would hire them for any Air Condi problems or for a Whole House Generator installation.....
In fact I just received their proposal for a Generac 22K installation. When I am ready, they will be my choice between four other proposals!!!

A holler out to Dan from Hybrid...Thanks for your patience, and wonderful service!!!!

Joe Delgado

Overall

Quality

Price

Punctuality

Work Description: Central A/C - Repair/Service

Comments: Rude, unreliable,
They checked one unit and charged me $1200, and said the system will work smoothly, but it was broken again next day,
They said system is old, needs to be replaced, and charged $90, also threatened me to pay the money.
Very unprofessional
We apologize that you are still having difficulty with your AC unit. When we came back out the AC unit was fine. Unfortunately, the trouble you are having is because the unit is older, and the breaker box needs to be updated as well, which is something that we could not have predicted. We welcome the opportunity to speak with you in more detail about your experience and your unit. Please give us a call at the office to sort out any misunderstandings. We look forward to hearing from you.

Overall

Quality

Price

Punctuality

Work Description: Humidifier/Dehumidifier - Install

Comments: Good company. Would recommend

Overall

Quality

Price

Punctuality

Work Description: Installation of a replacement heat pump system.

Comments: Salesman quoted a replacement heat pump system. Did not mention the fine print on the back of the contract about the additional $2295.00 in service charges that would be added in order to keep the "FREE" service warranty, even though I asked him 3 or 4 times if there was any cost involved to have the service warranty. I gave a post dated check for 1/2 the job cost which was supposed to be held for 5 days until the installation date. Promised that it would not be deposited. Within a few hours, I told someone about my "Free" service contract. They suggested that I better recheck the fine print. After looking at that, I emailed the office and cancelled the job. Also asked where I could pick up my check. No response, so I started calling which is when I started getting the heavy sell and the run around. No one knew where my check was . Probably in C's briefcase. Sent another email to cancel as no one would call me back about the check. Next morning, the CEO called me. Promised a lot of things if I would stay with them and continue the job. Told him to put it all in writing and I would consider it. A few minutes later, I got an email that said I agreed to my original deal, but he would give me a free duct cleaning. Total lies. Told him again to cancel the job and let me know where my check was. He would have someone call me. The next day, I called again about the check. Still in C's briefcase, & someone would call me back. No call back so I called later that afternoon again. This time they finally told me that the check had accidentally been deposited on Monday. As soon as it cleared, they would write me a corporate check. So much for holding it, so another lie. Lucky for me, I had been told too many stories the first day and I put a stop payment on the check as I figured they would try to cash it anyway. Very untruthful company. Be wary of the fine print and all the hidden costs.
Thank you for the oppertunity to allow our company to provide you with a free estimate. The service agreement greatly improves your systems efficiency and pays for itself within the year as an end result. Our service agreement program will keep your labor “active”, it’s a “win win” for the client! In the event of a failure to any parts that go bad under normal wear and tear, failure. We’re sorry you decided not to use our company. Thank you for sharing your experience. Kind regards, Ben Young CEO Hybrid Air

Overall

Quality

Price

Punctuality

Read My Experience

Work Description: Gas Log Fireplace Cleaning

Comments: Chris was polite and very informative. He did quality work making sure I understood everything he was doing and why. Great Job Hybrid!

Overall

Quality

Price

Punctuality

Work Description: New Heat pump

Comments: Very professional quality work and would recommend to anyone thinking of getting HVAC work done.

Overall

Quality

Price

Punctuality

Work Description: Diagnosed heat pump not cooling. Provided repair estimate and completed replacement of capacitor. Also checked coolant level.

Comments: Service was excellent - thorough, quick (all completed in less than an hour), reasonably priced (I did my research) and with good customer service.

Overall

Price

Punctuality

Work Description: I did not purchase from any company.

Comments: Representative was friendly, knowledgeable, straight forward. He believed in his products and swore by his service.
Get Free Quotes
  • Service Needed
  • Zip Code
Get quotes from qualified local contractors
  • Share
  • BBB, Angies List A rated, Best of by Va Pilot and Home Advisor 5 star
  • VA HVAC License in VA :
    #2705126811
    VA Plumbing License in VA :
    #2705126811
  • Financing Options
    Maintaining Distance
    No-contact Payments
    Protective Gear Used