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Description: Welcome to Dr. Cool Inc.
Here you can learn more about us, our services, heating and cooling products, and how to get help financing for your heating, ventilation and air conditioning (HVAC) needs. You may also review our privacy policy and terms of use.

With Over 35 Years of Industry Experience
Dr. Cool Heating and Air Conditioning has been providing heating and cooling installation, maintenance and repair of all major brands for more than 20 years. Our service area includes residential and commercial clients in Tacoma Washington and the surrounding communities, including Auburn, Des Moines, Federal Way, Fife, Lakewood, Puyallup, University Place, Maple Valley, Bonney Lake, and Enumclaw.

Heating & Cooling Installation, Maintenance and Repair
Summer in the Pacific Northwest can be unpredictable with stifling weather catching us all by surprise. Dr. Cool has the solution. Whether you are looking to replace an old system with high efficiency equipment or just need a tune-up or repair, contact Dr. Cool.

Ask us how you can save up to 25%
A well maintained system will operate more efficiently, so protect your investment by scheduling routine maintenance. Contact us for details regarding our Preferred Service Savings Agreements and start saving today!

Customer Care Dealer
Dr. Cool will listen, evaluate and provide cost-effective options for your home or business. Visit our "About Us" page and learn more about how teaming up with a Customer Care Dealer, who is 100% committed to customer satisfaction, can benefit you and your investment.

Ductless Heat Pumps
Ductless heat pumps, sometimes called mini-split systems, are the perfect choice for any room in your home or business that's hard to heat or cool. Energy efficient, these ductless heat pumps will save you money and can be installed anywhere since they require no ductwork. They are perfect for the Pacific Northwest as they offer both heating and cooling in 1 unit.

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15 Reviews

Review Me

Overall

Work Description: Furnace/Heating System - Install/Replace

Comments: Great respect for Mark and your Dr. Cool companyThat man deserves a “Raise in Sallary” for his abilities and time spent with with suggestions to satisfy us with your Company and the crew worker. They did outstanding and didn’t even complain about the hot weather. It was 92 degrees at 5:30 when finished. Edwin & Phyllis Kindley thank you👌

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Work Description: Heat Pump Install

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Work Description: AMAZING

Comments: DR COOL IS REALLY COOL, I LOVED THEM! THE PRICES WERE GREAT!
THEY CLEANED UP SO GOOD THEY LEFT NO MESS BEHIND!! When I SAY THEY DID THEY THING THEY DID THEIR THING

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Work Description: Gas Furnace - Install

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Work Description: Gas Furnace - Install

Comments: Excellent Service !

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Work Description: Central A/C - Install/Replace

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Work Description: Furnace/Heating System - Install/Replace

Comments: Dr Cool was by far and away the easiest to talk to and helpful. Especially with financial help. Try them out!!! Almost half the price others were offering.

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Work Description: Central A/C - Install/Replace

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Price

Punctuality

Work Description: Gas Furnace - Install

Comments: pleasant and professional

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Work Description: Heat Pump Install

Comments: This review is based on the estimate only. He spent about 4 1/2 hours with me on the installation proceedures. Very pleased. Install will be in about 1 week.

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Work Description: Furnace/Heating System - Install/Replace

Comments: Price was higher than I wanted. Felt a bit manipulated. Negotiations and Installation ran long. Workers were tidy, but I had a water mess due to an error. Repair diagnosis was faulty. EVEN SO, i'D RECOMMEND THEM BUT ADVISE THEM TO NEGOTIATE A BETTER DEAL THAN i MANAGED.

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Work Description: Furnace/Heating System - Install/Replace

Comments: Mark, Senior HVAC Advisor, came out to the house. Of all the companies who came out (3 total), he was the only person who took the time to check the ductwork under the house and actually take measurements for a new 'run.' He wasn't the only 1 to spend 2 1/2 hours here, but he was very thorough and we appreciated that. We also compared all the furnace brands and the different quotes and the warranty provided with the product we're purchasing far surpassed the others.

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Work Description: Furnace/Heating System - Repair/Service

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Work Description: He cleaned using his fingers and didn't replace the filter like he was suppose to but I was refunded my money.

Comments: Techs need more training in older furnaces before attempting to fix them.

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Work Description: Wayne put in a heat pump system for me.

Comments: I am very pleased with his work. Our appraiser came out and was impressed with the work he did.
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