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Total Concrete of Greater Houston

Main Services: Concrete and Patio We Installation

Description: We are Houston's leading source for decorative concrete concepts, flatwork and foundations. Our staff of installers provide quick and affordable concrete solutions for all types of concrete needs.

Service Area: Stafford, Thompsons, Fresno, Richmond, Bellaire, Rosharon, Manvel, Alief, Pearland, Missouri City, Houston, Sugar Land

What sets us apart from other contractors: We are one of Hoston’s few true Overlay application specialist. We are HUB, WBE certified vendors. We offer Rapid delivery of most Standard concrete driveways and sidewalks.

We are best known for: Outdoor Kitchen Installations

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31 Reviews

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Overall

Work Description: Brick repair work which was never started and yet not refunded 50% advance deposit

Comments: On [Sep 12th], Freddie Woodley (info@totalgreater.com) and I agreed upon a contract for brick repair work, with a start date set for September 17, 2024.
As per his request, I paid a 50% advance totaling $2,250 by Zalle account given by him rex@sosmypatio.com , which breaks down to $2,200 on September 14, 2024, and $50 on September 16, 2024.
After several follow-ups regarding the work start date, I received a message from Freddie Woodley on September 23, 2024, indicating that he would not be able to perform the work and would refund my deposit within 10 days.
Despite his assurance that the refund is in progress, it has now been nearly one month since that communication, and I have not received my refund. My attempts to contact him via email at info@totalgreater.com have gone unanswered. Initially, I was able to speak with Freddie Woodley directly at 346-738-5718; however, calls are now being directed to voicemail, and it seems my number may be blocked as I have been unable to reach anyone for the past ten days.
Request for Action:
Given the circumstances, I kindly request the following:
1. Confirmation of the status of my refund.
2. A timeline for when I can expect to receive the $2,250 deposit back.
I trust that you will take this matter seriously and respond promptly. I would appreciate a response by one week from today to avoid further steps being taken.

Thank you for your immediate attention to this issue. I look forward to your swift response.

Overall

Work Description: Poured new driveway

Comments: MR Rex’s crew did a great job. Everything was done on time and the driveway looks good. Everything that I pointed out was fixed to my specifications.
All in all Mr Rex was great to do business with. Hopefully I won’t have any more concrete work to do, but if I did I would hire Mr Rex again.
Very satisfied customer!!

Overall

Work Description: Driveway replacement

Comments: Project was done with high degree professionalism and results were very good. I would recommend them for concrete repair or replacement.

Overall

Work Description: Replaced and matched stamped concrete

Comments: Job started and ended as promised. Crew was excellent and did a great clean up when project was complete. Removed and replaced and matched stamped concrete at front entrance. Top quality work. Would highly recommend.

Overall

Work Description: Entrance walkway and stairs

Comments: Rex and crew did a fantastic job on a custom front entranceway including 2 cement stairs.
Rex worked with me to clearly define the project requirements. Rex’s experience with prior work was crucial in correctly defining the project deliverables. His crew was polite, knowledgeable and experienced. The project was completed on time with a better result than I anticipated. Great job by Rex and his crew. I highly recommend him for any work!

Overall

Work Description: New Driveway Install

Comments: These guys did a great job from start to finish. Rex is very easy to work with, and the finished product is even better than I expected. I will definitely use them for any future projects that arise.

Overall

Work Description: Replace double driveway.

Comments: They did a wonderful job. Neighbors walking by have stopped to admire this new drive commenting how great it looks. This company
Performed in a timely manner, the crew were courteous, thoughtful and worked efficiently. We are very happy with this new beautiful drive, work of art.

Overall

Work Description: Replace driveway in backyard, with attached patio extension.

Comments: Total concrete recently poured my driveway after removing the previously driveway. They did a wonderful job, they listened to my special requests, the actual cement workers were artists in the way they created the final product. I would recommend this company for any other cement projects.

Overall

Work Description: New driveway

Comments: I highly recommend this company ! Very reasonably priced Efficient and courteous workers Had a couple minor issues and they addressed them immediately my driveway looks awesome Very pleased !!!!!

Overall

Work Description: 16 X 14 slab

Comments: Very professional team; great work. Will use again. I highly recommend .

Overall

Work Description: Concrete Driveways/Floors - Install

Comments: End product doesn't work as company said it would.
This is unfortunate that the client feels this way. The client asked for a french drain from the rear of his home to the front sidewalk. The new slab that we also installed for him no longer holds water as the drain system works effectively to remove water from it's surface into the drain system and out to the sidewalk as promised. The client contends that the pop up drain doesn't POP-UP. We explained to him that the installed corrugated plumb line is perforated the entire 80' length of the trench, -that the drain is a low pressure system and the disturbed soil around the newly installed drain must have time to compact around the perforated pipe. This will ultimately increase the pressure around the new pipe and force the Pop-up to raise even more efficiently. Due to the 80' trench line and the pipe being perforated it is only reasonable to expect a considerable amount of seepage into the surrounding loose soil. Mr Sandford asked us to install a new concrete patio slab and stop rain water from flooding around the foundation of his home. That is what we accomplished. The water is now running to the front avenue pedestrian R.O.W.

Overall

Work Description: Replace sidewalk

Comments: Awesome job, the work was done with expertise. The workers made sure everything was perfect before they left.

Overall

Work Description: Concrete for Patio

Comments: Mr. Woodley was amazingly helpful, professional, attentive, and kind! Would definitely recommend him!!

Overall

Work Description: new driveway

Comments: Per the contractors follow up to my previous review, he is correct that a crew showed up. They told me they were to repair a curbing issue only. They were unaware of the other problems the contractor and I had discussed. 1) concrete crumbling at the joint where the driveway approach met the street. 2) several holes forming in the approach. 3) rebar was sticking out of the concrete where the approach met the street. As far as requesting a new driveway, I only asked the crew what it would take to put in a new approach. What would it cost me and how long it would take. Since the repair crew were professionals, I in no way tried to tell them how to do their job. I only asked questions and asked for them to get with their supervisor. I asked them to have their supervisor contact me. As I stated earlier I then went into my house waiting for a response. There was no response, only the crew driving off.
I am not wanting a new driveway. I am extremely pleased with the way that the driveway turned out. I ONLY WANT the issues with the approach (the slanted part of the driveway that meets the street) repaired. I am still waiting for the contractor to contact me with a repair date. He can contact me with a phone call, text message or thru my email. Once the repairs are made I will change my review rating.

UPDATE 9/8/22
So glad that Kendall and Gabby had positive results. My driveway was also good. The driveway approach (slanted part that goes fromm driveway to street) is where I am having trouble with warranty repair issues. As of today the phone # for total concrete 346-247-9792 and the phone # for Woodley Contracting 832-654-7369 both state "the subscriber you have dialed is not in service". If anyone has a good phone #, please leave the info here. After 1 1/2 years, I would like to get my warrant issues resolved.

UPDATE 9/20/22
will not honor warranty repairs and will not return calls, texts and emails

UPDATE 10/25/22
Work was performed in March 2021. It is now October 25, 2022. One and a half years! Will not return texts, emails or phone calls. Amun Rex and Freddie Woodley are avoiding me. I can not find a BBB acredited report on them. They have not resonded to the BBB inquiries to fix my problems. STAY AWAY from Rieno Concrete Construction, Total Concrete of Greater Houston and Woodley Contracting Inc.. They will take your money and not honor warranty commitments.

UPDATE 11/12/22
11/11/2022. Terrible company. Will not honor their warranty obligations! 1 1/2 years trying to get problems...

UPDATE 11/29/22
This company and its owner Freddie Woodley, have still not done my warranty repair work. They said they would be out on May 15th, 2022 @ 8am. They then realized it was a Sunday and realized they could not get a crew out. They told me they would reschedule and told me "not to call every day that I was on theit list" They then wanted me to send them my warranty agreement, remove all negative posts and promise not to talk with any crew members if I wanted work to be done. I sent them a copy of the SIGNED warranty agreement by both parties, said I would not talk with their crew provided I was given a phone number to talk with supervisors and that I would redo my reviews in a more positive light ONCE the repair work was done. I have not received any response ( texts, email or phone calls) from the company owner Freddie Woodley. They won't even respond to the Better Business Bureau. STAY AWAY FROM THIS COMPANY and their affiliates Rieno Concrete Construction and Woodley Contracting Inc.

UPDATE 12/12/22
I am deeply concerned that the contractor may default on his warranty agreement with me. He keeps stating a misleading response to my complaint. He is stating an issue from Dec. 16, 2021,. He is failing to mention that he scheuled a crew to my house on May 15, 2022, FIVE MONTHS after his crew was originally at my house. He is failing to acknowledge that we had resolved the issue on Dec 16, 2021 and that is why a crew was scheduled on May 15, 2022. He canceled that repair date and blamed COVID, scheduling issues and promised I was on the list. He has not returned my calls, texts or emails. He has now blocked my calls and texts, Attempts to contact his boss Freddie Woodley have also gone unanswered. All I want is for the 5-6 issues with my driveway approach addressed. I am not asking for a new driveway approach. Todays date is December 12, 2022.


UPDATE 1/10/22
Since the contractor canceled his scheduled repair crew for May 15, 2022 @ 8:00am, No crew has been to do the repairs at my house. Phone calls, texts and emails to the owner Freddie Woodley have been left unanswered. I have called weekly to phone numbers 832-654-7369 ( Woodley Contracting,Inc.), 346-247-9792 (Amun Rex w/ Total Concrete of Greater Houston) and 832-654-7369 (Rieno Concrete Construction, Freddie Woodley owner). They have blocked my calls, texts and emails. They have not responded to the BBB. As I have previously stated, the driveway was fine. My problem is with the driveway approach. I will re-do my review once the repairs are done.

UPDATE 1/17/2023.
It is now a new year. Still no word from this company as to when they will honor their written and signed two year warranty agreement with me. Please verify all reviews and the BBB rating of this company before contracting any work with them. I feel that an honorable company would take care of their customers.

UPDATE 1/31/23
01/32/2023. It has now been over 7 (seven) months since Rex Amun stated in an email that I was "on the List" to have my warrantied driveway repairs made. I have a 2 (two) year signed warranty agreement. It has been a year and a half since my requests for repairs have been made. My phone calls to Rex have been blocked. My texts to Rex have been blocked. My emails to Rex have been ignored. The requests by the BBB have gone unanswered. It is my opinion that this company is not going to honor their agreement with me. I would strongly suggest that you look at other companies to do your work.

UPDATE 3/4/23
March 3,2023. This contractor and his owner Freddie Woodley have yet to do my warrantied repairs. They have blocked my texts, emails and phone calls. They have not responded to the BBB. In my opinion if I were thinking of doing a concrete job, STAY AWAY FROM THIS COMPANY! They WILL NOT honor their signed warranty agreements.

UPDATE 3/30/23
Contractor will not honor his warranty agreement with me, It has been almost 2 years since the contractor was notified of defects in my drive way approach. He will not answer my husbands calls, texts and emails. The parent company Woodley Contracting Inc, also will not return requests as to when the repair work will be done. Since they are not honoring their written and signed warranty agreement with me,in my opinion I strongly urge you to DO NOT DO BUSINESS WITH THIS COMPANY!
As previously mentioned a technician was sent out to make the repairs. As the tech attempted to begin work on the driveway, the client insisted to tell the installer how to make the repairs, expressed that he wanted a new driveway approach, and eventually ran the installer off.

Overall

Work Description: new driveway

Comments: This review is not for the driveway replacement that they did. It is for their failure to follow up with warranty repairs. Photos were sent to contractor on June 2nd 2021. Amun Rex visited my property in July 2021 to look at warranty issues. He said that a crew would be scheduled to make the repairs. Emails, phone calls,texts and photos were sent to contractor in September, October, November and December in an effort to get the repairs scheduled and work completed. Contractor stated they were out of town, backed up with work and that he would let me know when a repair crew would be available. A crew did show up unannounced on Dec.16, 2021 and started busting up the bad curbing. There was a misunderstanding as to the scope of work to be done. I asked the crew to call Amun Rex for clarification and get with me. I went back in my house and a few minutes later I heard the crew drive off. The contractor and I discussed thru emails the problem and resolved to have the crew come back "after the first of the new year (2022). Many unanswered calls, texts and emails were sent in Jan., Feb., March and April of 2022. Finally on April 7,2022 Amun Rex emailed me to say his crew leader Renato would be at my house on May 15, 2022 at 8:00am to perform the necessary warranty repairs. I was notifed on May 13, 2022 at 7:00am that Renanto would not be there and that they would get back with me as to the new arrival date. I have tried calling Amun Rex/Total Concrete of Houston and the phone # 346-247-9792 is now in opperable. I am extremely worried that this company will not honor their warranty agreement with me. If anyone knows how to reach Amun Rex/Total Concret Of Houston, please let me know.
Per the client's own admission we sent a crew to make the warranty repairs as requested. At which time the client proceeded to tell us how to repair the concrete, essentially demanding for a new driveway and ran the crew off. Anyone can reach us at the 3462479792 number anytime during normal business hour's.

Overall

Work Description: Replace old driveway

Comments: They were amazing. The workers were on time very friendly and did excellent work. The owner kept in constant contact with me and answered all my uneducated questions Highly recommend them I received 4 estimates. They were right in the middle Thats were you always want to go. To high gauging and too low usually ends up being poor quality material 👍👍


UPDATE 9/28/22
100 percent satisfied with the great job done
Had a couple of issues that they immediately addressed All is perfect highly recommend this company !!!!

Overall

Work Description: Demo existing 1800Sqft asphalt circular driveway and pour back 2700Sqft new driveway.

Comments: Just FYI we got bids from 6 contractors and found Total Concrete of Greater Houston was far superior in all respects. We are well pleased and recommend this company without reservation and they will be our choice for future concrete work. Thanks

Overall

Work Description: patio and sidewalks

Comments: Great work. Beyond all expectations!

Overall

Work Description: Concrete Patios, Walks & Steps - Install

Comments: Excellent customer service, explained everything in detail. Explain what and why certain work would work best for my needs.

Overall

Work Description: Concrete Patios, Walks & Steps - Install

Overall

Work Description: Make new entrance

Comments: Job done well , I am happy about it

Overall

Work Description: installed new stamped concrete

Comments: they did good work and happy how job turned out

Overall

Work Description: New driveway

Comments: Very professional! Would use them again.

Overall

Work Description: Concrete Job

Comments: Total Concrete of Greater Houston installed a stamped porch, sidewalks on both sides of my home, a platform for my trash cans, a patio for the grill, and extended my driveway. I considered this to be a vast job, especially when you consider a customer like me that doesn't have much trusted in contactors. Rex said he understood, and set out to prove that his company was built around integrity and trust, but we all have heard this before, right. To my amazement, he did everything he said. Rex and his team went above and beyond. The project turned out beautifully. I am so impressed and excited about showing it off to my family and friends; you will never understand how I beat this young man up with my past experiences that he had nothing to do with. He never got upset but kept reassuring me that he would take care of the job. I am so glad I hired this company there is no job too big or too small For Total Concrete. I don’t write reviews ever. This is only my second review for anyone, and this is the only one that has earned FIVE STAR. I wish I could upload the photos. LOVING IT!!!!

Overall

Work Description: Concrete patio overlay

Comments: Total Concrete of Greater Houston installed a new, redesigned overlay patio over a small drab gray slab. The new patio has doubled the space into an outdoor oasis that I love. Mr. Woodley worked closely with me to ensure that I understood the process and what was involved. I am very pleased.

Overall

Work Description: Roof replacement & Interior work

Comments: The quote was reasonable and work was completed in the time frame given. We are very pleased, will use for future projects, and recommend you give them a try as well.

Overall

Work Description: Concrete Driveways/Floors - Install

Comments: they have been great so far. I have not had the work done yet, due to scheduling on our side. But very professional.

Overall

Work Description: Sport court.

Comments: Great company, great job, on time, professional quality. Owner is hands on.

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Work Description: Avoid at all costs

Comments: Vendor took 50% advance, stalling the project as he doesnt have qualified teams to work on and it has been weeks and cant deliver. Will go legal routes to get the money back. Avoid at all costs
We tried to help this client as we do our best for all clients. The job was scheduled to begin and end over a 4 day period. We started on time with demolition and the pour of his concrete slab which was completed in 2 days. As part of our agreement, he would provide the tile materials for this project. He passed this responsibility on to his wife and niether of them produced those materials for nearly a week and a half later beyond our scheduled completion. In an attempt to accommodate him, he was informed that we would be installing the tile on a certain day and he again failed to have those materials on site for us to perform the work further causing us lost of time and productivity. My qualified team had no choice but to leave the site as we had no specified materials there to work with. He would ask us to do things that were outside of our scope of work like drive 25 mi to pick up the tiles that he was responsible for with no compensation, or to install flagstone that was removed from his porch in a new pathway with no compensation, and insisting that we build on top of his utility easement even after he had been informed that it was illegall to do so, stating that his neighbor had built a pool in his backyard and thus he should be able to build over his easment too? This client also presented checks that the bank would not honor or would hold for 10 business days for suspicion that they would be returned due to his own banking activity. Client ultimately had 3-4 different projects going on at the same time having other contractors leaving their trash, equipment, and other tools on and around our work areas. This job was wrought with problems from the very start. We can only do our best to help thise we can and wish our best to those we can not.

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Price

Punctuality

Work Description: Concrete Patios, Walks & Steps - Install

Comments: Very professional and responsive.

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Price

Punctuality

Work Description: Pool decking replaced and applied new finish

Comments: Rieno Concrete, owner Freddie Woodley, was a delight to deal with.
Our project wasn't large but it involved taking out 27 feet of concrete pool decking, pouring new and adding a pretty finish. A day after the project it looks beautiful and will consider having this finish applied to addition cement areas for a uniform look but will wait and see how we like this product. It says it is mildew resistant; wait and see.
The workers were skilled with cement and were familiar with the equipment they needed to complete the project. Jean Anderson
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