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Cali First Remodel

Main Services: General Remodeling & Construction

Description: Our company Cali First Remodel is a remodeling and construction company. We service the many area's within CA. Our company is Licensed, Bonded, and Insured. We do work on the exterior and interior of your home. From interior and exterior paint, room addition, kitchen and bathroom remodel, roof, and much more!

Service Area: Universal City, Inglewood, Seal Beach, Tujunga, Studio City, Glendora, Hawthorne, Yorba Linda, Pacific Palisades, Costa Mesa, Long Beach, Laguna Hills, Garden Grove, Montebello, Lake Forest, Valley Village, Dana Point, Beverly Hills, Lawndale, Torrance, Artesia, Huntington Park, Monrovia, Wilmington, North Hills, Los Angeles, Atwood, Villa Park, Chino Hills, La Puente

What sets us apart from other contractors: Our competitive prices to service ratio has been what keeps customers returning to us!

We are best known for: We are best known for our very broad range from small to large home improvement projects. Our projects will not only give you your value of your money, but pride in your home!

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6 Reviews

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Overall

Work Description: Roof

Comments: This company, and Mia especially, appear to be predators. This is based on an experience involving me and my parents.

Mia of CaliFirst Remodel texted me, "Hi Alexander, this is Mia from Cali First Remodel and I am with your mom and dad who have a leak in their living room and we are looking at the option of helping them out with a roof repair. I do however need you to be aware that I am here. Can you please give me a call on this number as soon as you get the chance, they explained to me that you are a doctor, so I understand that you might be working now"

I call her. She is with my parents. Jumping ahead, I learned that the company's licensing requires them to involve a witness when the client is 64+ years old. My parents called Mia to look at replacing windows. She proceeds to identify areas of leak from the roof that my parents hadn't gotten around to fixing yet, and she told me she went on the roof and took photos and video clips of areas requiring repair. She was trying to convince me to give the OK for my parents to sign a contract and provided me very little detail up-front, which was the first red flag. 🚩

I asked about cost, and she focused on a $5000 grant that my parents could sign up for within California and stressed the time-limited urgency of the offer. I pressed her further on total price, to which she said about $200/month. Not specifying the total timeframe of this was the next 🚩.

Eventually, after much more discussion, she eventually told me that the total price would be over $30,000.00, and I did a quick google search which estimates the average year 2023 cost of this to be 8k-20k. I told her based on this discrepancy, I needed more time to be able to do some research to help my parents come to a decision. Her response? "But your parents are fine with it so I don't see what the problem is!" Another 🚩.

Now fortunately, my parents and I have already had to deal with them getting scammed by others for smaller amounts that they now know to involve me prior to signing on something costly. The next couple of minutes of this phone call consisted of Mia insisting they had the "lowest price" and saying "trust me", but when I said what I believe to be a reasonable "I need to be able to research this more and would like to get a few other estimates for comparison and also ask their roommate who does a lot of handiwork about his impression," she proceeded to try to discredit the value of their roommate weighing in, insisted they had the best price, and emphasized the time-sensitive nature of being able to apply for a grant that we could not take the time to do our research. Huge red flags off this one. 🚩🚩🚩

I told her that we did not want to work with her at this time, and I advised my parents who were on speakerphone to not sign a contact until I could do my research. She became very defensive, saying things like, "this is a family company!" And "I have parents too!" And "I am licensed - do you not trust the group that licenses me?!" I discussed this interaction with other staffmembers at CaliFirst Remodel who confirmed to me repeatedly that there is no specific licensure that she holds as an individual to do the work she does, and rather, the licensing pertains to the company as a whole, so she was making up lies to try to persuade me. Now, the worst part is how she responds to me asking her to let me talk to my parents without interruption. I think it a simple request, but after MULTIPLE times of repeating it to her, she did not seem to want to comply with this request. This culminated in me becoming more upset with her and telling her to leave my parents alone. She then proceeds to say that she apologizes for me and my behavior, and that she feels sorry for my patients as a doctor and for my parents and called me terrible. My dad said that her saying this made my mom cry. 🚩🚩🚩

I tried to bring this up with the company, they refuse to provide me Mia's last name to lodge a formal complaint. They claimed they would launch an internal investigation but have not yet followed through.

Overall

Work Description: Bathroom

Comments: DO NOT CALL THEM!! I asked for a quote and they ran my credit. A lady name Farrell came and I told her that we’re shopping around for better deals and asked for a quote and she said that she has to run our credits in order to get a quote. I said if you do please run a soft inquiry but she ran a hard one instead and we never got a quote. She is not good at her job. I wouldn’t recommend them.

Overall

Work Description: Rooting

Comments: Very good job done, professional and organized, took just few days to complete replacement roof. Good job guys and special thanks to organizer Mike and office representative Gigi. Will definitely work with you guys on my future projects. Thank you!

Overall

Work Description: Attic Insulation

Comments: Response time was great!

However, the contractor was adamant on performing lab test prior to any insulation quote.

After I expressed my interest and specifically told the contractor I was not interested in their services, I received a quote.

I do not recommend this company.

Overall

Work Description: Roofing.

Comments: Ivan thought the job would take a week, and they were finished in a week. Also, we had a rare rain event in LA, and Ivan came over personally and put protective plastic down (just to be sure), even though the rain had stopped and there was no more rain in the forecast. His crews cleaned up the site completely, I didn’t have to do a thing! The bin out front of our house was picked up promptly. And though it isn’t required, Ivan was just fun to work with, so that isn’t required but is always a plus.

Overall

Work Description: Bathroom Remode & Landscape

Comments: Cali First did my front yard according to a 3D Design we came up with. The job was wonderful we ended up going with them for our outdated bathroom as well. It was a great experience and very professional.
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    Se Habla Español