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Helping Hands Home Repair

Main Services: Home Repair And Remodeling, Flooring, Tile, Roofing, Hardwood, Laminate, Engineered, Handyman, Architectural and Asphalt Shingles, Concrete, Plumbing, Carpentry and Much MUCH MORE!

Description: Helping Hands company provides competitively priced home repair and rodent control solutions in DFW Texas, area. With our more than 20 years of experience, we cater to both new constructions and existing homes. Our services come with free estimates, and a labor warranty that covers five to 10 years. We charge mileage rates depending on the distance of our client's location, and fix service-related issues with no additional charge. Call us to experience our uninterrupted customer care service today.

Service Area: Grapevine, Dallas, Cleburne, Waxahachie, Alvarado, Joshua, Cedar Hill, Grandview, Red Oak, Desoto, Crowley, Haltom City, Arlington, North Richland Hills, Colleyville, Keene, Maypearl, Lillian, Mansfield, Duncanville, Midlothian, Irving, Hurst, Naval Air Station Jrb, Godley, Venus, Lancaster, Bedford, Fort Worth, Burleson

We are best known for: Fencing

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16 Reviews

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Work Description: Bathroom remodel

Comments: I hired Helping Hands to come in and take over a job that I previously paid someone else to do. They came in and reconstruct my closet into a bathroom and did a marvelous job. The other guys completely srewed me over and left it incomplete and a hazard. That was no problem for this group of gentleman. I am so pleased and would recommend them to anyone.

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Work Description: Tile flooring

Comments: OMG!!! My floors are life!! I wish I could upload a picture. You guys deserve 5stars for my tile floors.

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Work Description: Drywall

Comments: Helping Hands re drywall my garage and it never looked better. Thanks!

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Work Description: Wooden fence

Comments: I had my fence repaired with these guys and they gave me quality work at a reasonable price and same day services.

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Work Description: Remodel bathroom

Comments: Robert came into my house he gave me a quote of $2,000 fee request $1,000 to be paid up front this was before any money any work was ever done as he was doing the work he came back to me stating he on the bed it his self and he deserve more money I refuse to pay him any more money he left the job and haven't came back with the bathrooms unfinished so basically he took $1,120 from me he's such a rip-off not professional at all talk to his employees horrible using profanity in the home to his employers

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Work Description: Replace old 6 feet fence for an 8 feet fence, with treated cedar wood.

Comments: Robert sounded helpful, came to the house to talk with us, inspect the area and to write a quote for the project. In the estimate he wrote the fence would be an 8 feet treated cedar wood-on-wood fence (I am not sure about the term but the idea was to have privacy), metal posts, a large rolling gate for the driveway (rounded) and a walk-through gate for the side also rounded shape.
All I can say is that Robert has no idea how to quote: he gave us a price and agreed that we would pay half at the beginning and half when he finished the job. Just a couple of days in it he came to ask for more money. Next week he complained that he needed more money because the quote was incorrect. He told me that I could see the price was to low --hello!, I have never paid for a fence before, I remember asking him if the price was correct and he saying yes before we agreed on giving him the job. The one that has no idea how to quote is him, this is his job, he does this for for life and according to Robert, for many years. We sincerely doubt that.
The odyssey does not finish there. Yes, I am afraid we were dumb enough to believe his Christian and family man spiel, but not only he does not know how to quote, apparently he doesn't know how to properly build an 8 feet fence since he placed the posts for a 6 feet fence instead. I also asked him several times, at the beginning of the project, about the permit required by the city and he stated "you don't need it, I have built many 8 feet fences around here and never needed a permit". Well, the joke was on us, we do needed a fence permit, and when the fence was inspected we were told it was poorly done, with posts to far away in between, not enough screws, no covers for the posts (on the top so the water doesn't get in). He did not finish the gate, just left the crappy fence down and said he was not able to make it stand and roll (he kept asking for more money! and we gave it to him, fools we were. The small gate that was to be rounded and he promised I will get that was another crappy job that had to be redone by a professional and reputable builder (Buzz Fence).
Robert, on top of that, after confronted with the fact that we needed a permit, asked us for $150. for the permit. We gave him the money, and he never placed the permit at City Hall (I have called several times). I called Robert too, and he said he would bring the permit (more than two months ago). He had to hire Buzz Fence to fix the horrific and bad quality job that was done by Robert, naturally we payed more, but now the results are gorgeous. Visit first Buzz Fence, it won't be more money in the end and it will be worth it!
We need for Robert and this company to return us at least the $150. dollars we gave for the "permit" that was never done.
Don't be fooled, hire someone else.
Unfortunately everything I am recounting is true...and there is more but not enough desire to relieve the experience.

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Work Description: Fence

Comments: Wow!!! Wow!! I'm so amaze with my new fence no spaces, all even, and one color. The guys even carried off my old fence. Thank Bright Ideas!!!

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Work Description: Tile flooring

Comments: The company and team were great! The came out and complete the job in a timely manner with no mistakes or compliant. Thank you bright ideas I just love my new floor!!

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Work Description: Wooden Fence Replacement

Comments: I hired Bright Ideas to replace my fence, Robert came across as courteous and professional but before completing the job Robert took down the 80% of my finished fence returned the supplies to H.D. and got the cash haven't heard from him or Ashley since and as you would know they're not answering calls.
Straight up thief.
Sir as I told you i would come back out and finish your gate now due to HD makeing a mistake and giving me the wrong material you asked for a treated fence but I put up a cedar fence so I took it down to replace it . Now you saying I stole something from you how dare you say such a thing about me after I put up your fence 80% no it was 90% and we wouldn't have this problem if you would have said it in the beginning you said your wife works at home depot she knew it was the wrong wood so she was looking to get a expensive fence that you tried to make me pay for extra money I don't have not time wasted so please don't down talk us when all I was trying to do was put up what you paid for

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Work Description: I had them to come out and change out my tile and add hard wood floors

Comments: the job was well done

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Work Description: Remove carpet and padding and replace with glazed floor tile.

Comments: Project was a total disaster from the word get-go. Not prepared for the job knowledge wise, tried to cut corners to save time and money. Did not have time to do the job right first time around, but had time to re-do the project.
we apologize for any inconvenience this may have caused you. the crew that came out was a new crew to our company we are working on bettering them. if there is any thing that we could do we will be happy to help you.

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Work Description: Drywall installation

Comments: I really appreciate Bright ideas.. I wasn't overpriced and the work was done in a timely fashion.. The workers were very professional.
Thank you bright ideas
I would like to upload my pictures but I'm not familiar with
thank you

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Work Description: Robert re-did my bathroom.

Comments: He did great work on my home. I am about to call him for another job.
we really appreciate your feed back and thank you for hiring us again

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Work Description: needed square glue on ceiling replaced in 3 small rooms.

Comments: After wasting 3/4 of the material I provided I called a halt and bought sheetrock to install instead. It was installed poorly with electrical outlets sheetrocked over and large gaps around the walls. I will not be hiring this contractor again.

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Work Description: bath and kitchen remodel

Comments: Bright Ideas is a great company, they provided prompt services and quality work.
Thank you!

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Work Description: Bright Ideas removed all the bad and smelly installation from my attic and replaced it.

Comments: the guys were very polite and kept the area they where in neat.
Thank you!
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