Main Services: HVAC, Plumbing, Electrical, Roofing , Mitigation and Bathrooms
Description:
Oh Oh! Something is up if you're checking us out!
We know It's important that everything in your home is working as it should because unexpected surprises can really throw a wrench in what matters most to you, your family and sometimes your job, because others depend on you to make sure its all getting done.
You don't want to call a million people hoping someone answers the phone.
You want someone that is going to show up ON TIME because... you just don't have time to sit around and wait.
But wait there's more, you're not a Home Service Expert either...ugh! How do you know if the Tech knows what to do or better yet knows what NOT to do... because, again, you need it done right THE FIRST TIME.
There is just one LAST THING.... Can you trust them? Are they going to do everything in your best interest? Sometimes, you have no choice but to TRUST.... but you don't want to be penalized for it!
Aurora Pro Services is not the only company but we are the RIGHT company! Why?
Glad you asked!
We weren't called to service you BUT to SERVE you.
Every morning we commit to serving you according to our CORE VALUES
1. Serve God in everything we do- ... and we pray as a company every morning.
2. Safety- Always work in a safe manner and leave your home safe for you, your friends and your family... and pets too.
3. Integrity- We will always perform our duties to the best of our abilities and when we cant we will ask for help.
4. Customer Care- We commit to ALWAYS do everything in YOUR best interest.... we are not going to rush through the job just to get outta your house.
5. Teamwork- We will always be here for eachother.... God knows we need each other.
In addition to all of these HARDCORE commitments we are also LICENSED, INSURED, BONDED, BACKGROUND CHECKED and DRUG TESTED.... We also wear very clean uniforms and shower everyday so we smell good for you... and your pets.
We also make sure your pets don't get out while we are in and out of your house... or your kids.
WHAT DON'T WE DO?
Our Company has 6 Different Divisions that offer Over the Top service in the Triad:
HVAC/Duct Cleaning/Indoor Air Purification
Plumbing/Drain Cleaning/Water Purification
Electrical/Whole House Generators/ Super Bright Lighting
Roofing Repairs and Installation/Windows/Gutters/Siding
Bathrooms- All of them.
What sets us apart from other contractors: We are Huggable and pack a mean Toolbag!
We are best known for: So Darn Likeable... We don't hire Freaks...
23 Reviews
Review MeGreensboro NC
Overall
Work Description: Central A/C - Install/Replace
Randleman NC
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Work Description: Electrical Wiring/Rewiring
Elon NC
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Work Description: Storm/Water Restoration
Comments: Had face-to-face appt. on June 3 between 3 &5PM;. Received CALL after 5 from worker telling me he was NOT to come out but CALL. Waisted MY time waiting for him.He is to return today at 11am. Will give second opinion afterwards.
Elon NC
Overall
Work Description: Storm/Water Restoration
Comments: Sat and waited for worker to arrive between 3&5pm; on Thurday, June 3rd. He called at 5:07pm to inform me he was NOT SUPPOSE to come out but have a "phone conversation". I was VERY upset. The next day I got TWO calls from Aurora about the visit. They were "SORRY" for the mixup.The worker, Mr. Grayson,
is to return on Monday, June 7th between 11am &1pm;.
I have contacted another company.
Kernersville NC
Overall
Work Description: Skylight Install
Comments: Good professional companyWinston-Salem NC
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Work Description: Seamless Metal Gutters - Repair
Comments: I just love this service!!! Everyone here is so very nice & professional!!! I am doing all of my renovations with them.Clemmons NC
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Work Description: Attic/Whole House Fan Repair
High Point NC
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Quality
Price
Punctuality
Work Description: Heat Pump Install
Comments: Excellent Communicator, with extensive knowledge on, Permitting, Insurance Carrier,Excellent Knowledge and Eduacation of Lennox and Competitor Products. Aurora Pro Services is to be Commended on The Best Of The Best. Unfortunately we are Retired and Elderly, Just Cannot come close to the Pricing on even the Bottom Tier Products. Sorry I was Not aware that Network.com, was sending a Professional Company. The networx.com I feel is mis-leading, as I would Not have called or asked for this quote.Burlington NC
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Price
Punctuality
Work Description: Switches/Outlets/Fixtures - Repair
Comments: GREATOak Ridge NC
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Work Description: Plumbing
Winston-Salem NC
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Quality
Price
Punctuality
Work Description: Drain Clog/Blockage - Clear
Mebane NC
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Quality
Price
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Work Description: HVAC Ducts/Vents - Clean
Comments: Blake is a gentleman and an excellent representative for your company in every way. We will be using your services in the future. Hope all of your employees are of such caliber.Greensboro NC
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Work Description: Electrical
Comments: nothing at this time.Lewisville NC
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Quality
Price
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Work Description: Faucets/Fixtures/Pipes Repair/Replace
Greensboro NC
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Quality
Price
Punctuality
Work Description: Central A/C - Install/Replace
Comments: Keith was great to work with.High Point NC
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Quality
Price
Punctuality
Work Description: Switches/Outlets/Fixtures - Repair
Comments: I did not get the receipt for my records.Walkertown NC
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Quality
Price
Punctuality
Work Description: Drain Clog/Blockage - Clear
Comments: Very expensive service. Plumbers were not using masks. They try and error to fix the problem. Need to come twice to fix it.Summerfield NC
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Quality
Price
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Work Description: Troubleshooting
Comments: Merlin and Arturo Did a fantastic job answered all my questions Even suggested some other upgrades To the house But I wasn't even aware of Very helpful would hire againGreensboro NC
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Quality
Price
Punctuality
Work Description: Switches/Outlets/Fixtures - Repair
Comments: Super sweet. Very helpful.Gibsonville NC
Overall
Quality
Work Description: Central A/C - Install/Replace
Comments: Excellent job. Highly skilled installers/techs. Very knowledgeable, take the time to do it right.Would recommend them to everyone.
High Point NC
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Price
Punctuality
Work Description: Roof Repair - Asphalt Shingle
Julian NC
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Quality
Price
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Work Description: Switches/Outlets/Fixtures - Install
Comments: I hired you to come out and find out why my dryer wasn't working. It didn't take him no time to figure it out. It was in the circuit box. He was very professional, super nice and answered other questions that we had. If I need anymore work done, I will use you guys again. We were very pleased with the work that he done.Stokesdale NC
Overall
Quality
Price
Punctuality
Work Description: Central A/C - Install/Replace
Comments: I haven’t hired them yet but so far customer service is the best it can be! Keith is the friendliest person I have met so far! Would recommend this service to anybody!-
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State Contractor (Heating Group I, II, or III) in NC :
#L11600
Electricial License in NC :
#17702
State Plumbing License in NC :
#L11600
State Plumber License in NC :
#11600
Fuel/Gas Piping License in NC :
#11600
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Financing Options
Maintaining Distance
No-contact Payments
Protective Gear Used
Se Habla Español
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