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A Wells Plumbing & Heating, LLC

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3 Reviews

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Overall

Quality

Price

Punctuality

Work Description: Plumbing

Comments: Anthony is reliable
His price was very good right in my budget
I had three plumbers not one of the could figure out what was wrong Anthony came right in and it was done would definitely use him again and refer him too my friends and family

Overall

Quality

Price

Punctuality

Work Description: Heater repair

Comments: I was looking for an accredited professional contractor for my heater through websites like Home Advisor and Thumbtack. I received a call from a man named Anthony. I thought he was from one of the companies on one of these websites, but he was not. He told me that I would be charged $85 for an estimate. Later, I found out that his company was supposed to give free estimates.

When Anthony came and checked my heater he told us that the problem was actually the thermostat. Although I had just bought one from con Edison, he said that it was not compatible and that it required a two-wire one. He said he was going to charge $550. Then he asked about the thermostat, and I told him I got it with a rebate for $50. He told me he would buy it for the $50 and charge me $500 flat. Unfortunately, I had to go to an appointment, so I left. My 33-year-old daughter stayed in my place. She told me that not only did he charge $545, but he also hit on her after I left, asking is she would hang out with her and telling her to call him. I think that was very unprofessional. Also, according to my daughter, he spent a lot of time talking on the phone with other potential customers, and he was charging by the hour. I also think that I was overcharged because he only had to replace a thermostat.

Overall

Quality

Price

Punctuality

Work Description: The scheduled arrival was to be between 3-6 pm. They arrived at 8 pm. The actual work performed was good. Although I asked for an estimate, they charged $150 because tools were taken out of their van. The total charge for the job was $600. I later got a more extensive job done for half the price charged by these people. Will never use them again.

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